See the new features firsthand during our live demonstration Wednesday, October 21st. The recent release of Infor CRM (Saleslogix) v8.2 Update 01 includes many bug fixes, and also brings many improvements to end users, Administrators, and Developers alike. If you haven’t had a chance to become familiar with the new features and functionality in Update […]
We think our team at Customer FX is one of the best around. It shows because our employees stick around for a long time. Our average tenure for all Customer FX staff is 15 years. Personally, I’ve been here for 17 years this month. That’s says a lot about the kind of company we are. People enjoy […]
Wednesday, September 23rd at 2pm CDT. This month we finish up our series highlighting the new features in Infor CRM v8.2 with the Group Manager. (You can watch previous v8.2 feature highlights here and here.) Over time, groups often become unwieldy with one-off groups, non-working groups, and groups created by users that left your company 5 years ago […]
Presented by Infor CRM Product Manager, Jeff Hanrahan. Infor is putting on a webinar that will highlight the latest updates to Infor CRM – and you’re invited! Join Jeff Hanrahan, the Infor CRM Product Manager, on Wednesday, September 23rd at 8am PT/11am ET as he breaks own the newest integration, configuration, and collaboration features. His […]
What does this mean for users of Infor CRM? At an unspecified date in the near future, Infor will make the Global Infor Enhancement Request System available for Infor CRM, Infor EAM, and Infor ERP LN products. So what is the Global Infor Enhancement Request System (ERS) and what does that mean for Infor CRM users? […]
Coming your way soon. If you own KnowledgeSync, and are current on M&S, version 9 will be available at no charge within the next month. The focus of this version, Alert Acknowledgements, attempts to offer a solution to the common challenge we all face when using non-verbal communication – determining whether or not our message […]
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There's still time to register! If you haven't heard, tomorrow, August 26th at 2pm CDT, we are going to take you on a tour of a new feature that became available in Infor CRM (Saleslogix) v8.2 - Exchange Sync! Join as we review how Exchange Sync can:
Computer Telephony Integration now compatible with Infor CRM (Saleslogix) v8.2 QGate rececently released the newest version of intelli-CTi and it now includes compatibility for Infor CRM (Saleslogix) LAN, Web, and Cloud versions 7.5.4 through 8.2. This is great news for those of you on Infor CRM v8.2 that would like to take advantage of the seamless integration with your telephone infrastructure offered by intelli-CTi.
Infor CRM (Saleslogix) v8.2 is full of new features and improvements, and this month we're going to get technical as we focus on the brand new Infor CRM Sync for Exchange. This new functionality allows for the sharing of information between Infor CRM and Microsoft Exchange and offers an alternative to Exchange Link. We encourage you to join us as we review how the Exchange Sync works.
Join us next Wednesday, July 22nd! When Infor CRM v8.2 (Saleslogix) was released we conducted a webinar that touched on the new features available. This month we are going to take a closer look at the new Filter and Dashboard Manager and the capabilities you now have. Join us as we show you how to:
Get your hands on the latest and greatest. Infor recently made the Infor CRM (Saleslogix) v8.2 Compatibility Guide available and there are some changes in there that many have been waiting for. What, you may ask? How about browser compatibility with Chrome 23 and later. And email compatibility with Microsoft Outlook 2013 64-bit. You can learn what you need to […]
See it for the first time, or watch it again. If you are unfamiliar with the Web Form Designer that was introduced in Infor CRM v8.0 and are interested in customizing your Infor CRM Web client, I highly suggest you check out this demo:
Monthly webinar, news, and training. Every month Customer FX puts together a newsletter that provides details about our monthly webinar, highlights different Infor CRM (Saleslogix) and product related blog posts, and provides upcoming dates for our free training workshops. If you're not on our email list (you should be!) you didn't receive this month's newsletter. If you'd like to change that, see the attached June 2015 Newslet...
If you aren’t an Infor CRM (Saleslogix) developer, making changes to your Infor CRM Web forms probably sounds like a daunting task. However, with the Web Form Designer it doesn’t have to be. Introduced with the release of Infor CRM v8, the Web Form Designer is a tool that makes it possible to modify most existing Web client forms on-the-fly, no code needed. Join us this month as we put a spotlight on how the Web Form Designer enables you to ...
Get the facts...and the whitepaper. Whether you are migrating to Infor CRM Cloud, or purchasing it for the first time, adopting the Cloud client offers many opportunities to make your life easier. No in-house IT? No problem. Don't want to invest in and upgrade hardware to store and maintain your Infor CRM data? You no longer need to. Want access to Infor CRM from anywhere? Find yourself an internet connection and login. While this is a...
Learn about the value of integration. Yesterday we held the webinar, "Salesfusion: Marketing Automation with Native Infor CRM (Saleslogix) Integration", an insightful look at how the worlds of marketing and sales have changed, how people are doing business now versus 20 years ago, and the value of adding marketing automation that natively integrates with Infor CRM. Take a look:
Blogs, training, and your monthly webinar. If you aren't registered to receive the Customer FX newsletter you're missing out on an opportunity to view our monthly webinar offering (and register!), relevant blog posts, and upcoming free training opportunities in one spot. You can find our May 2015 newsletter attached to this post. Want to receive our newsletter directly in your inbox? Send an email to email@example.com with your requ...
Marketing automation, like CRM, is a must for many organizations. Separately, each plays an important role, but have you considered the advantages of pairing them? This month we're going to take a look at Salesfusion, a marketing automation platform with native Infor CRM integration, and the benefits pairing the two. Join us as guest presenter Kevin Miller of Salesfusion takes us through:
Watch it now. If you missed yesterday's presentation of the sneak peek of Infor CRM (Saleslogix) v8.2, you can view it here: