Are you interested in accessing valuable information residing in your Infor CRM system? Information such as real-time snapshots and analysis of organizational, departmental, or individual performance that will allow you to make more informed business decisions? If so, don’t miss this month’s Advanced Analytics webinar. Advanced Analytics v3.0 is a Business Intelligence add-on solution […]
Part 2 in our Salesfusion Marketing Automation series. In last month’s webinar, we presented the basics of Salesfusion. This month we’re going to dig deeper and explore Salesfusion Nuture Marketing. Get your Sales and Marketing Department on the same page and working together to convert your leads to customers by providing the right information to […]
Join us on Wednesday, December 16th as we focus on the core components of Salesfusion that will help you begin to engage and nurture leads. Salesfusion is a marketing automation software with native Infor CRM integration, and a plethora of features and functions, but we’re going to start with the basics. During this month’s webinar […]
Receive 25% off Paribus during the month of December Paribus, a data de-duplication software published by QGate, goes beyond the standard merge functions of Infor CRM to maintain data integrity. If you’re hoping to clean-up Infor CRM and rid your system of duplicates, December is the perfect month to do so thanks to this offer […]
For Saleslogix versions 7.5.3 through 8.1.05 and Infor CRM versions 8.1.06 through 8.2. Infor recently released an updated version of the Compatibility Guide, an important reference for anyone thinking about updating internal hardware
The Infor CRM 2015 annual conference just wrapped up, and while it was great to see and meet so many customers and vendors, we know that many of you were unable to attend. We don't want anyone to miss out on the information provided, so we thought we would give you the inside scoop on some of the most important takeaways from this years conference. Join us as we share information related to:
See the new features firsthand during our live demonstration Wednesday, October 21st. The recent release of Infor CRM (Saleslogix) v8.2 Update 01 includes many bug fixes, and also brings many improvements to end users, Administrators, and Developers alike. If you haven’t had a chance to become familiar with the new features and functionality in Update […]
We think our team at Customer FX is one of the best around. It shows because our employees stick around for a long time. Our average tenure for all Customer FX staff is 15 years. Personally, I’ve been here for 17 years this month. That’s says a lot about the kind of company we are. People enjoy […]
Wednesday, September 23rd at 2pm CDT. This month we finish up our series highlighting the new features in Infor CRM v8.2 with the Group Manager. (You can watch previous v8.2 feature highlights here and here.) Over time, groups often become unwieldy with one-off groups, non-working groups, and groups created by users that left your company 5 years ago […]
Presented by Infor CRM Product Manager, Jeff Hanrahan. Infor is putting on a webinar that will highlight the latest updates to Infor CRM – and you’re invited! Join Jeff Hanrahan, the Infor CRM Product Manager, on Wednesday, September 23rd at 8am PT/11am ET as he breaks own the newest integration, configuration, and collaboration features. His […]
What does this mean for users of Infor CRM? At an unspecified date in the near future, Infor will make the Global Infor Enhancement Request System available for Infor CRM, Infor EAM, and Infor ERP LN products. So what is the Global Infor Enhancement Request System (ERS) and what does that mean for Infor CRM users? […]
Coming your way soon. If you own KnowledgeSync, and are current on M&S, version 9 will be available at no charge within the next month. The focus of this version, Alert Acknowledgements, attempts to offer a solution to the common challenge we all face when using non-verbal communication – determining whether or not our message […]
Check out this month's newsletter, and if you aren't currently on our distribution list sign up today!
There's still time to register! If you haven't heard, tomorrow, August 26th at 2pm CDT, we are going to take you on a tour of a new feature that became available in Infor CRM (Saleslogix) v8.2 - Exchange Sync! Join as we review how Exchange Sync can:
Computer Telephony Integration now compatible with Infor CRM (Saleslogix) v8.2 QGate rececently released the newest version of intelli-CTi and it now includes compatibility for Infor CRM (Saleslogix) LAN, Web, and Cloud versions 7.5.4 through 8.2. This is great news for those of you on Infor CRM v8.2 that would like to take advantage of the seamless integration with your telephone infrastructure offered by intelli-CTi.
Infor CRM (Saleslogix) v8.2 is full of new features and improvements, and this month we're going to get technical as we focus on the brand new Infor CRM Sync for Exchange. This new functionality allows for the sharing of information between Infor CRM and Microsoft Exchange and offers an alternative to Exchange Link. We encourage you to join us as we review how the Exchange Sync works.
Join us next Wednesday, July 22nd! When Infor CRM v8.2 (Saleslogix) was released we conducted a webinar that touched on the new features available. This month we are going to take a closer look at the new Filter and Dashboard Manager and the capabilities you now have. Join us as we show you how to:
Get your hands on the latest and greatest. Infor recently made the Infor CRM (Saleslogix) v8.2 Compatibility Guide available and there are some changes in there that many have been waiting for. What, you may ask? How about browser compatibility with Chrome 23 and later. And email compatibility with Microsoft Outlook 2013 64-bit. You can learn what you need to […]
See it for the first time, or watch it again. If you are unfamiliar with the Web Form Designer that was introduced in Infor CRM v8.0 and are interested in customizing your Infor CRM Web client, I highly suggest you check out this demo:
Monthly webinar, news, and training. Every month Customer FX puts together a newsletter that provides details about our monthly webinar, highlights different Infor CRM (Saleslogix) and product related blog posts, and provides upcoming dates for our free training workshops. If you're not on our email list (you should be!) you didn't receive this month's newsletter. If you'd like to change that, see the attached June 2015 Newslet...