The Inbox

Brianna manages The Inbox, a blog where you’ll find posts about cool, but not necessarily related, things going on in the tech industry. From cool apps to web 2.0 topics. You’ll find a whole lot of useful info here. And of course, news about Customer FX.

Want Better Email Marketing from Within Infor CRM?

InboxGuru may be just what you’re looking for.   InboxGuru is the only 100% native Marketing Automation solution built exclusively for Infor CRM. Since its initial launch the team at InboxGuru has been hard at work transforming it into a “Best of Breed” marketing solution with the features you need nested right within Infor CRM, […]

Early Bird Registration for Inforum 2018 Now Open

And I mean really, really early. In case you are one of those people who likes to plan things way in advance, Infor just opened up registration for Inforum 2018 taking place September 24-27, 2018 in Washington, DC.   Currently the conference details are a little sparse (Infor has 10 1/2 months to fill in the blanks), […]

KnowledgeSync for Infor CRM (Saleslogix) Year End Promo!

Get Business Activity Monitoring at a discounted rate. Vineyardsoft, creator of KnowledgeSync for Infor CRM (Saleslogix), just announced a year end promotion that runs November 1 , 2017 through January 7th, 2018.  Check out the announcement below and let us know if you have questions. “Between November 1, 2017 and January 7, 2018, Vineyardsoft is pleased to […]

Get it Now: Update 09 for Infor CRM (Saleslogix) v8.3

Have you been waiting for these fixes? Update 09 for Infor CRM (Saleslogix) v8.3 is all about fixes.  Literally.  This update contains no new features and instead addresses a host of issues that Business Partners and customers have reported to Infor.  Below are the PDF’s that list the fixes you will find in this update. […]

Looking Forward: The Infor CRM and CX Suite Roadmap

Join us as we discuss the future of Infor CRM and the Infor CX Suite. A question we hear often is, “what is Infor’s plan for Infor CRM?” This month we decided to focus our webinar on the most recent Infor CRM and CX Suite roadmap. We will discuss topics such as: • Contextual Widgets […]

What’s Coming in KnowledgeSync v10 Plus a New Needs Assessment Tool

Revealing re-engineered architecture and interface. Vineyardsoft, the creator of KnowledgeSync (an Infor CRM add-on product), announced much anticipated changes to the KnowledgeSync architecture and user interface coming with the release of v10, as well as a new needs assessment tool to help determine if KnowledgeSync is right for your organization.  Check out the full announcement […]

Update 08 for Infor CRM (Saleslogix) v8.3 Has Been Released

So what’s new and what’s been fixed? We learned this morning that Update 08 for Infor CRM (Saleslogix) v8.3 has been released.  While we haven’t started digging into this update, we wanted to make sure that you were aware of it’s availability.  I’ve included the complete list of features and fixes for you to review: […]

LinkedIn Sales Navigator Integration is Coming to Infor CRM

Expected release the summer 2017. Have you heard?  Infor has been working to create an integration to LinkedIn’s Sales Navigator, and you should be able to get your hands on it before the summer is over.  The integration between Sales Navigator and Infor CRM will increase the ability for sales professionals to “…get introduced through […]

Sales Intelligence for Infor CRM: Predicting Future Purchases

Don’t miss this webinar! Educated guesses are alright, data science is better.  Way better. Earlier in the year when we held a webinar to discuss the different products from the Infor Customer Experience Suite that integrate with Infor CRM.  This month we’re excited to present a product from the CX Suite that will help you […]

5 Reasons Why You Should Implement Contract Lifecycle Management

Take the headache out of managing contracts and positively impact the bottom line.   For many organizations contract management is a time consuming, manual process.  A common problem that results in manually managing contracts is disorganization – leading to money left on the table, wasted resources, and unsatisfactory product delivery.  Best-in-class organizations realize the importance […]

Crowdsourcing: Future Infor CRM Related Webinars

What topic would interest you? At the beginning of April we hosted a webinar that provided an overview of products from the Infor CX suite that currently, or in the future, will integrate with Infor CRM.  While there were a couple products presented that were familiar, many were being presented for the first time.  We would […]

Inside Look: Takeaways From the Infor CRM Partner Summit

Wednesday, March 29th at 2pm CDT. Last month Scott Weber attended an invite-only Infor CRM Partner Summit.  The purpose of the summit was twofold – a chance for Business Partners to share what is and isn’t working for customers, and a chance for Infor to share information about the various products that will be integrating […]

Infor Product Speed Session: Infor CRM

Wednesday, March 15th at 10am CDT. The last in a series of 3, this Infor Product Speed Session will focus on Infor CRM.  Topics covered during this webinar* will include: More effectively manage your contacts, accounts, leads, campaigns and opportunities Extend robust CRM functionality to mobile applications Experience the seamless integration between Outlook and CRM […]

New Feature Alert: InboxGuru for Infor CRM Now Has A/B Testing

A feature all marketers should utilize. InboxGuru recently announced the addition of A/B testing (also called split testing) to their marketing automation application, something I consider a big win for both the product and for anyone who is trying to get the most out of their email marketing campaigns.  It can be hard to imagine, but […]

Product Speed Session: Infor Marketing Solutions

Wednesday, March 8th at 10am CST.   The second in a series of three Product Speed Sessions, the Infor Marketing Solutions session will provide you with an overview of product features, a demo of the product, examples of how other customers are putting it to use, as well as a Q&A session.  Interested? -Brianna

Infor Launches Product Speed Sessions

Demos of Infor CPQ, Infor Marketing Solutions, and Infor CRM. Infor just announced that they would begin a new program called Product Speed Sessions -short, 30-minute webinars that feature product overviews, live demonstrations, and the opportunity to participate in Q&A.   The first session will be March 1st at 11am EST and will focus on […]

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