The Inbox

Brianna manages The Inbox, a blog where you’ll find posts about cool, but not necessarily related, things going on in the tech industry. From cool apps to web 2.0 topics. You’ll find a whole lot of useful info here. And of course, news about Customer FX.

Infor CRM (formerly Saleslogix) 2015 Infor NEXT Conference: The Inside Scoop

The Infor CRM 2015 annual conference just wrapped up, and while it was great to see and meet so many customers and vendors, we know that many of you were unable to attend. We don't want anyone to miss out on the information provided, so we thought we would give you the inside scoop on some of the most important takeaways from this years conference. Join us as we share information related to:

New Features Spotlight: Infor CRM (Saleslogix) v8.2 Update 01

See the new features firsthand during our live demonstration Wednesday, October 21st. The recent release of Infor CRM (Saleslogix) v8.2 Update 01 includes many bug fixes, and also brings many improvements to end users, Administrators, and Developers alike. If you haven’t had a chance to become familiar with the new features and functionality in Update […]

Deep Dive: The New Infor CRM (Saleslogix) v8.2 Group Manager

Wednesday, September 23rd at 2pm CDT. This month we finish up our series highlighting the new features in Infor CRM v8.2 with the Group Manager. (You can watch previous v8.2 feature highlights here and here.) Over time, groups often become unwieldy with one-off groups, non-working groups, and groups created by users that left your company 5 years ago […]

Infor CRM Product Highlights Demo

Presented by Infor CRM Product Manager, Jeff Hanrahan. Infor is putting on a webinar that will highlight the latest updates to Infor CRM – and you’re invited!  Join Jeff Hanrahan, the Infor CRM Product Manager, on Wednesday, September 23rd at 8am PT/11am ET  as he breaks own the newest integration, configuration, and collaboration features.  His […]

Infor to Roll Out Enhancement Request System

What does this mean for users of Infor CRM? At an unspecified date in the near future, Infor will make the Global Infor Enhancement Request System available for Infor CRM, Infor EAM, and Infor ERP LN products.  So what is the Global Infor Enhancement Request System (ERS) and what does that mean for Infor CRM users? […]

KnowledgeSync Version 9: Alert Acknowledgements

Coming your way soon. If you own KnowledgeSync, and are current on M&S, version 9 will be available at no charge within the next month.  The focus of this version, Alert Acknowledgements, attempts to offer a solution to the common challenge we all face when using non-verbal communication – determining whether or not our message […]

The Newest Version of intelli-CTi is Now Available

Computer Telephony Integration now compatible with Infor CRM (Saleslogix) v8.2 QGate rececently released the newest version of intelli-CTi and it now includes compatibility for Infor CRM (Saleslogix) LAN, Web, and Cloud versions 7.5.4 through 8.2. This is great news for those of you on Infor CRM v8.2 that would like to take advantage of the seamless integration with your telephone infrastructure offered by intelli-CTi.

First Look: The All New Infor CRM (Saleslogix) v8.2 Sync for Exchange

Infor CRM (Saleslogix) v8.2 is full of new features and improvements, and this month we're going to get technical as we focus on the brand new Infor CRM Sync for Exchange. This new functionality allows for the sharing of information between Infor CRM and Microsoft Exchange and offers an alternative to Exchange Link. We encourage you to join us as we review how the Exchange Sync works.

The Infor CRM (Saleslogix) v8.2 Compatibility Guide

Get your hands on the latest and greatest. Infor recently made the Infor CRM (Saleslogix) v8.2 Compatibility Guide available and there are some changes in there that many have been waiting for.  What, you may ask?  How about browser compatibility with Chrome 23 and later.  And email compatibility with Microsoft Outlook 2013 64-bit.  You can learn what you need to […]

The Customer FX June 2015 Newsletter

Monthly webinar, news, and training. Every month Customer FX puts together a newsletter that provides details about our monthly webinar, highlights different Infor CRM (Saleslogix) and product related blog posts, and provides upcoming dates for our free training workshops. If you're not on our email list (you should be!) you didn't receive this month's newsletter. If you'd like to change that, see the attached June 2015 Newslet...

Customizing Infor CRM Web (Saleslogix): Writing Code Not Required

If you aren’t an Infor CRM (Saleslogix) developer, making changes to your Infor CRM Web forms probably sounds like a daunting task. However, with the Web Form Designer it doesn’t have to be. Introduced with the release of Infor CRM v8, the Web Form Designer is a tool that makes it possible to modify most existing Web client forms on-the-fly, no code needed. Join us this month as we put a spotlight on how the Web Form Designer enables you to ...

What do You Know About the Infor CRM Cloud (Saleslogix) Data Protection Policy?

Get the facts...and the whitepaper. Whether you are migrating to Infor CRM Cloud, or purchasing it for the first time, adopting the Cloud client offers many opportunities to make your life easier. No in-house IT? No problem. Don't want to invest in and upgrade hardware to store and maintain your Infor CRM data? You no longer need to. Want access to Infor CRM from anywhere? Find yourself an internet connection and login. While this is a...

Recording: Salesfusion – Marketing Automation with Native Infor CRM (Saleslogix) Integration

Learn about the value of integration. Yesterday we held the webinar, "Salesfusion: Marketing Automation with Native Infor CRM (Saleslogix) Integration", an insightful look at how the worlds of marketing and sales have changed, how people are doing business now versus 20 years ago, and the value of adding marketing automation that natively integrates with Infor CRM. Take a look:

The Customer FX May 2015 Newsletter

Blogs, training, and your monthly webinar. If you aren't registered to receive the Customer FX newsletter you're missing out on an opportunity to view our monthly webinar offering (and register!), relevant blog posts, and upcoming free training opportunities in one spot. You can find our May 2015 newsletter attached to this post. Want to receive our newsletter directly in your inbox? Send an email to with your requ...

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