Long story short, you can no longer accrue free staging days.
We just received an email from Infor Communities that effective December 31st, 2017 that Infor CRM Cloud customers can no longer accrue free staging days:
“Policy Change for Staging Days
As of Dec 31, 2017, there will no longer be “free” Staging Days per contractual year. Staging Days will need to be purchased for the length of the request when a Staging server is needed.
Existing “free” Staging Days
– Any existing “free” Staging Days will not carry over to 2018 unless there is an existing Staging server running. Currently running Staging servers will use their existing Staging Days per the Staging request. Any remaining balance will expire.
Existing Paid for Staging Days
– Any purchased Staging Days that have a remaining balance will be tracked and available for use.”
Pretty short notice IMO.