CRM TECHNOLOGY VALUE MATRIX 2nd Half of 2017

Infor CRM continues to move up in the latest rankings for CRM value according to Nucleus Research.

“THE BOTTOM LINE – With embedded intelligence, Internet of Things (IoT) frameworks, mobile advances, and investments in usability appearing in the latest releases from leading vendors, the customer relationship management (CRM) market continues to be hotly contested. The CRM Value Matrix for the second half of 2017 reflects the advances vendors have made in those areas with leaders differentiating themselves on mobile, industry accelerators, and social selling capabilities.”

ABOUT THE AUTHOR

Scott Weber

Scott Weber is CRM Practice Manager and Senior Consultant for Customer FX Corporation.

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