When I run a Summary Report in Infor CRM to get a count of Licenses, it shows me my active user count. Is that the number of Licenses that I own??
When you run a Summary Report in Infor CRM, you will get a count of all Active Users, you will also get listing of all active licenses.
1. You can manually add the licenses together to get a Grand Total of User Licenses that you own.
2. You can also log into Administrator. When you try to create a new user, it will show you the number of licenses that are available to you. If you add this number to the number of Active Users, this should be you actual count of Licenses owned. You can check this using the method I showed in #1.