I had never noticed before until a client brought it up, but in the Infor CRM Mobile client, if you navigate to an account, then do a SpeedSearch search and select a different account, the top title of the detail view will show the previously selected account, not the one you just selected from the […]
We had an issue with the Database Manager on our 8.3.6 Infor system where the Database Manager would start to open all of the tables but at the last table, it would hang and eventually crash the Administrator or the Architect. The tables would open correctly in SQL Management Studio so we felt certain the database was not corrupted.
There are many possible reasons Infor CRM (Saleslogix) can be slow. Here are a few possible causes worth looking at.
I recently have run into a really frustrating behavior of the Currency control in the Infor CRM web client. Running in an 8.3.08 system, the following issues exist out of the box: If you bring up the edit screen for an Opportunity Product, you can see this issue with the Currency control. By default this […]
During the upgrade to Infor CRM 8.3.08 the upgrade process introduces a duplicate APPID row into the APPIDMAPPING table. This is because the APPIDMAPPING table does not contain a unique constraint on the ID (shame, shame): This results in the inability to manage the SData Sync Configuration. You will also see similar errors popping up […]
In the Attachment List’s client side code there were breaking changes to the code from version 8.1x to 8.3x, some of the highlights of this include: The date time columns in the grid are defined with a type attribute of “colDateTime” colDateTime in 8.1 was declared as ‘Sage/UI/Columns/DateTime’ colDateTime in 8.3 is now declared as […]
When you are opening an InforCRM application before the login screen loads you see the Error "IsBrandingEnabled"
When establishing a test environment for Infor CRM (Saleslogix), if synchronization is used, steps need to be taken to make sure the test serer does not try to write sync files to the same folder the production server is using.
We recently ran into an issue when upgrading a customer to 8.3 that I wanted to discuss as it is a potentially big issue that could prevent an upgrade from working correctly, despite no warnings or error messages to alert you. One of the first steps to upgrading is to install the 8.3 VFS project […]
There is a small change needed for mobile customizations in Infor CRM (Saleslogix) Mobile version 3.3 and higher. It's a small change, but one that will prevent your customizations from loading if you don't make it.
There is an issue with the Infor CRM (Saleslogix) Mobile client where, if you have a large list of Area, Category, & Issue values, not all of them will show in the lookup. This is caused by the fact that the out of the box AreaCategoryIssue lookup will retrieve only 200 rows, and, then filter the distinct list of these 200 rows to show the available area, category, or issue values. The problem comes into play when you have more than 200 rows ...
Some of you have reported that you've been experiencing errors mentioning "getcp" when using Git Extensions for SalesLogix. This post will outline the problem and show how to fix it.
I have been working to build a web interface that allows a user to add unlisted products into their system during the creation of a Sales Order or Quote. When doing this, not only is the product added to the SALESORDERITEMS table, but also the PRODUCT and PRODCUTPROGRAM tables as well. While scripting this interface I came across an issue that […]
I recently saw an issue where groups would not load in SalesLogix 7.5.1 web. Not a single group would load. You'd see the spinning circle as if it were attempting to load the group. However, that would disappear and then...nothing. No group data would appear. Not just the data, but not even the group definition, so you wouldn't even see any column headers. With a little troubleshooting the problem was easy to track down, and the solution ...
In today's SalesLogix Web Developer class, we discussed an issue that someone in the class was having at runtime with a relationship that had a property that started with lower-case letters. Here are the details of that issue and the fix.
I posted this a while back in the SalesLogix Business Partner newsgroups, but it has recently just helped a few others who came across it there, so I thought it would be a worthwhile public post. Not everyone will get the error mentioned in this post, but if you are then this should help. This post also describes my troubleshooting process to locate this issue and determine the fix for it.
If you're using SalesLogix 7.2 Web along with ActiveMail (the Outlook integration for the SalesLogix Web client - you'll see the option on the login screen), then chances are you've seen an error about “THTTPRequestThread”. This is a particularly annoying error that will display each time you move to a new page. So, every time you do....anything, you'll see the error dialog. A real pain. This post offers some help to solve thi...
Chances are that if you have SalesLogix 7.2 Web running that you've had to perform an IISRESET a time or two on the IIS server. Often this can be a pain since you might not actually be on the IIS server. You might have the Application Architect installed on a workstation the the deployment pointing to the IIS server. In these cases it can be a pain to remote desktop to the IIS server simply to run the IISRESET command.
One of the great things about the new SalesLogix Web architecture is that it is all built on ASP.NET - using standard ASP.NET techniques. With our knowledge of ASP.NET, we can make many useful changes to SalesLogix since it all 100% applies. No tricky or proprietary things to figure out, just plain old ASP.NET. A customer reported a problem today from a customer portal user who was getting a timeout when trying to upload a 2MB file as an attachme...
Using 7.2.1, if you change the portal title this change does not reflect as the title of the deployed site. For example, if you change it from "Sage SalesLogix" to "SalesLogix Development System", then deploy the site, it will still show "Sage SalesLogix" as the site's title. I should mention, this was not a problem in pre-SP1 (7.2.0) systems it worked fine there.