Tag: Troubleshooting

InforCRM 8.3.x Web Client Edit Options Are Missing

After adding a custom bundle to Infor CRM (formerly Saleslogix) in the Application Architect two users were missing the Edit Option on a Manage Mail Options Form that was not affected by the new custom bundle, and one other user still had the Edit Option on the form. So the first thing we checked is the user's roles

Errors installing Web Manifests in Infor CRM 8.3

I was recently working with a client who was having trouble installing the 8.3 Web Action items manifest (Infor v8.3 Action Items VFS.zip). Within this manifest are actions like create triggers or drop indexes. Whenever these Database Definition Language commands were attempted they would receive the dreaded and completely useless “Object Reference not Set to […]

Checking Open Ports for an Infor CRM Web Server

It’s a common scenario where an Infor CRM server in the DMZ needs to communicate with the Infor CRM application server and SQL server inside the network. In these cases, usually there is a need to open the necessary ports to allow the communication from the server in the DMZ to the servers inside the network. You can […]

Unable to Insert Opportunities in Infor CRM (formerly Saleslogix) Web Client

 I recently ran into an issue where a client was unable to insert Opportunities when logged in as particular users.  When they clicked Save they would get an error similar to this: The statement has been terminated. : String or binary data would be truncated.Saleslogix Error Id: SLX2AECA524F481B1D7URL: http://localhost:3333/SlxClient/InsertOpportunity.aspx?modeid=InsertException type: System.Data.OleDb.OleDbExceptionSource: System.Data....

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