Unable to Run Jobs in the Job Manager

I had a customer today that was unable to run jobs from the Job Manager.  The error they continued to get each time was an authentication error:

DB_SEC_E_AUTH_FAILED(0x80040E4D

After a lot of checking and rebooting , the simple answer is that the “Use Windows Authentication” checkbox was not checked in the Infor CRM Administrator program.

You can find this in Administrator….Tools/Options/Passwords…”Use Windows Authentication”.

Check this box and restart your Infor CRM Job Server Service.  Then log into your Web client and retry the Job Manger Jobs.

 

ABOUT THE AUTHOR

Dale Richter

Director of Training- I have worked with Customer FX since 1997

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