Articles

Articles and Blog Posts About Infor CRM (Saleslogix) and Related Products, Covering Product Information, Technical, & Development Topics

KnowledgeSync Version 9: Alert Acknowledgements

Coming your way soon. If you own KnowledgeSync, and are current on M&S, version 9 will be available at no charge within the next month.  The focus of this version, Alert Acknowledgements, attempts to offer a solution to the common challenge we all face when using non-verbal communication – determining whether or not our message was received and understood.  The new version will offer six acknowledgement types: Acknowledge. (the recipient has received and acknowledged the alert) Acknowledge Plus Response. (the recipient acknowledges the alert and details what action will be taken) Acknowledge Yes/No. (the recipient acknowledges the alert and answers ‘yes’ or ‘no’ to a question within the alert) Acknowledge Yes/No Plus Response. (the recipient acknowledges the alert, answers ‘yes’ or ‘no’ to a question within it, and adds their own comments) Acknowledge Yes/No/Cancel. (the recipient acknowledges the alert and answers ‘yes’, ‘no’ or ‘cancel’ to a question within the alert) Acknowledge Yes/No/Cancel Plus Response. (the recipient acknowledges the alert, answers ‘yes’, ‘no’ or ‘cancel’ to a question within it, and adds their own comments) Unfamiliar with KnowledgeSync?  Learn more about this product here....

The Newest Version of intelli-CTi is Now Available

Computer Telephony Integration now compatible with Infor CRM (Saleslogix) v8.2

QGate rececently released the newest version of intelli-CTi and it now includes compatibility for Infor CRM (Saleslogix) LAN, Web, and Cloud versions 7.5.4 through 8.2. This is great news for those of you on Infor CRM v8.2 that would like to take advantage of the seamless integration with your telephone infrastructure offered by intelli-CTi.

First Look: The All New Infor CRM (Saleslogix) v8.2 Sync for Exchange

Infor CRM (Saleslogix) v8.2 is full of new features and improvements, and this month we’re going to get technical as we focus on the brand new Infor CRM Sync for Exchange. This new functionality allows for the sharing of information between Infor CRM and Microsoft Exchange and offers an alternative to Exchange Link. We encourage you to join us as we review how the Exchange Sync works.

Infor CRM Sync for Exchange(beta) first look

I’ve been testing the all new integration solution for Infor CRM and Microsoft Exchange. This new software is very different than the previous server-side solution called ExchangeLink. The new integration solution is powered by web services rather than using a database type connection like ExchangeLink uses. This is significant because it can work…

Infor CRM Mobile 3.3.1 is now available!

Infor Mobile 3.3.1 is now available for download from the Infor Xtreme portal! The main features in this release are embodied in the translations of the features added in the Mobile 3.3 release. In other words, Mobile 3.3 is now ready in French, Russian, German, Italian and Chinese! There were also a number of fixes incorporated into this release for English as well, which contain: making the updating calendar process quicker, add multiple activities under the ‘Month’ view, fixing the date picker value on timeless activities and fixing the add button when progressing through to the next...

The Infor CRM (Saleslogix) v8.2 Compatibility Guide

Get your hands on the latest and greatest. Infor recently made the Infor CRM (Saleslogix) v8.2 Compatibility Guide available and there are some changes in there that many have been waiting for.  What, you may ask?  How about browser compatibility with Chrome 23 and later.  And email compatibility with Microsoft Outlook 2013 64-bit.  You can learn what you need to run Infor CRM v8.2 successfully in the attached document....

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