March 2009 - Posts

• Hosted CRM vs. In-House: Which Direction Should Your Company Take?

  I came across this interesting white paper on the crmindustry.com web site on a controversial topic in the world of CRM Read more Posted Mar 23 2009, 02:04 PM by Scott Weber with 3 comment(s) Tags: CRM, Hosted

• SaaS software-as-a-service interest on the decline

  some enterprises have determined that SaaS wasn't the way to go Read more Posted Mar 16 2009, 09:46 AM by Scott Weber with no comments Tags: CRM

• Risk-Proofing Your CRM Initiative

  Despite the recession, the need to create differentiation through unique customer experiences, strive for deeper insight into customer needs and behaviors, and serve customers cost-effectively remains. Read more Posted Mar 11 2009, 04:06 PM by Scott Weber with no comments Tags: CRM