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All Tags » CRM ( RSS)
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Like many CRM users, I rely on Outlook to send and receive emails throughout the day
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Microsoft on Tuesday fired a major shot across the bow at Salesforce.com, filing a federal lawsuit against the online software company claiming it infringes on nine patents.
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I came across this interesting white paper on the crmindustry.com web site on a controversial topic in the world of CRM
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some enterprises have determined that SaaS wasn't the way to go
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Despite the recession, the need to create differentiation through unique customer experiences, strive for deeper insight into customer needs and behaviors, and serve customers cost-effectively remains.
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Seed vs. Sod - A real-world experience that closely parallels the potential methods of implementing a CRM system; Do-It-Yourself vs. using a Professional Partner.
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Undoubtedly, the most common question I hear from companies is "How do I cost justify my CRM investment?"
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If the high cost of implementing your new software system is preventing you from making the purchase right now, this may change your thinking! This tax incentive could significantly lower the actual cost of your new CRM and/or ERP system.
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