A common complaint I hear those who are more used to the modality of Windows-based CRM applications is the ability to loose yourself in the possibly many open MSCRM windows at a given time. The complaint stems from MSCRM’s web-based architecture which uses popup windows instead of reusing a common framed area. You could find yourself with many open windows as you click from the main CRM window, to an account, and then contact, and then some other sub entity...
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