Guess SaaS does have some downside. Don't get me wrong, I believe. We use several SaaS packages at our business. But I think it's healthy to have the hype dampened once in a while to keep it real.
“Microsoft became a true cloud provider this past weekend as it experienced nearly 22 hours of downtime on its fledgling Azure Services Platform. The cause of the outage has not yet been disclosed to the general public or the Azure user community.”
From CNET article here http://news.cnet.com/8301-13846_3-10197506-62.html