July 2008 - Posts

• Just What Is Customer FX 3.0? Part 2

  In my previous post I talked about the key concepts behind Customer FX 3.0 and the 4 key concepts underlying our strategy. In addition to concepts, Customer FX 3.0 is About Beliefs. Belief number 1 - Knowledge Should Be Free. We've been acting on this belief since the 2002 launch of slxdeveloper.com and increased our investment with the launch of GoodTraining.com in March of 2007. Read more Posted Jul 29 2008, 07:03 AM by David Tinjum with 2 comment(s) Tags: CFX 3, Path to Zero

• It's Easy Being Agile

  We just completed the first project with a new client, a major Health Care Services organization based on the East Coast. The reason I'm blogging about this is the extreme level of professionalism and skill this client brought to the party. In my 20+ years in this business I've never seen a client that excelled in so many ways related to IT projects: Read more Posted Jul 22 2008, 09:21 AM by David Tinjum with no comments Tags: Being Agile

• Being Most Excellent - Part 1

  I'm Not Saying We're Most Excellent but it is what we strive for. It's a journey because no matter how excellent - or not - you are, you can always become more excellent. Read more Posted Jul 08 2008, 07:06 AM by David Tinjum with 7 comment(s) Tags: CFX 3, Being Excellent