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All Tags » Being Agile » CFX 3 ( RSS)
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So, How About Starting with Minimizing Friction...By, Drum Roll Please - Just Asking. It dawned on me one day that most of the friction in our relationships stemmed from some clients preferring an approach other than our standard delivery process.
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I just got tired of saying no. See, we have (had?) things figured out pretty well. We have a core delivery process we've been working on since 1999. Our improvement process is pretty simple really.
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Adapting to Each Client - This can be pretty dangerous stuff. Imagine an auto maker, say Toyota, assembling each car according to a proccess defined by each customer.
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What we're setting out to do here has nothing to do with hype, and everthing to do with creating a whole new Solutions Provider business model. A model focused on our clients. A model focused on excellence (see our Mission Statement). That's it.
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