Login / Register  search  syndication  about

          Kris Halsrud's Blog

Kris Halsrud on development and Integration with CRM and Development

Error when trying to save a Closed – Won Opportunity in the SalesLogix Web Client

 

If you have ever ran into a popup error in the SalesLogix web client, trying to save an Opportunity that has its status set to “Closed – Won” that looks like:

Object reference not set to an instance of an object.

 

The issue is likely due to data issues that are causing the standard Sage business rule MoveOppProductsToAssets to fail.  This rule is invoked on the Opportunity entity’s OnBeforeUpdate event.  The actual code within this business rule is compiled in the Sage.SalesLogix.BusinessRules.dll assembly so it can not be modified, but here is a screen shot of the code:

SalesLogix Opportunity MoveOppProductToAssets Business Rule

 

 

As you can see there are two assumptions made within this code:

 

  • Each Asset at the Opportunity's Account must have a product.  Meaning a valid PRODUCTID in ACCOUNTPRODUCT.PRODUCTID
  • Each Opportunity product must have a valid product

If either of these conditions is not met then you will receive the error.

These queries should find any records where this is going to be a problem:

select * from ACCOUNTPRODUCT where PRODUCTID is null or PRODUCTID not in (select PRODUCTID from PRODUCT)
select * from OPPORTUNITY_PRODUCT where PRODUCTID is null or PRODUCTID not in (select PRODUCTID from PRODUCT)

Fixing the data problems is a little more complicated because you must either update the rows containing invalid PRODUCTIDs to some valid value, or delete them.

What's This?
  
Bookmark and Share

About Kris Halsrud

   Kris Halsrud is a Senior Analyst / Developer for Customer FX Corporation.


Related Content
   Easily Showing and Hiding Tabs at Runtime in Infor CRM (Saleslogix)
Showing and hiding tabs in the Infor CRM (Saleslogix) client should be an easy thing. It should be someth
Posted on Dec 16, 2014 by Ryan Farley to Ryan Farley's Blog
 
   Problem setting SLXTextbox enabled property / Setting unexposed base control properties for a custom control
I recently had an issue with a Quickform where I was attempting to set the Enabled property of a TextBox
Posted on Dec 05, 2014 by Jason Buss to Jason Buss' Blog
 
   Checking Infor CRM (Saleslogix) Picklists for valid data
This week I received a question about a particular picklist. One of the picklist items, when chosen, wou
Posted on Dec 05, 2014 by Dale Richter to Infor CRM Questions & Answers
 
   Avoiding the Dirty Data Message When Programatically Redirecting to a Record in Infor CRM (Saleslogix)
In my last post I wrote about using the OnClientClick property of a control (or button) to run JavaScript
Posted on Dec 02, 2014 by Ryan Farley to Ryan Farley's Blog
 
   Infor CRM (formerly Saleslogix) Web- Dependency Lookup OnChange Event Not Working Correctly
In the Saleslogix 8.1 web client the dependency lookup still has a problem with the OnChange event. 
Posted on Nov 26, 2014 by Kris Halsrud to Kris Halsrud's Blog
 
Comments

 

Kris Halsrud's Blog said:

Yesterday I posted information here about how, in order to set an Opportunity status to “Closed – Won

March 7, 2012 1:22 PM

Leave a Comment

(required)  
(optional)
(required)  
Add
All contents Copyright © 2014 Customer FX Corporation
Customer FX Corporation
2324 University Avenue West, Suite 115
Saint Paul, Minnesota 55114
Tel: 800.728.5783

  Follow @CustomerFX on twitter
Follow the best news, tips, and articles
  Subscribe to Customer FX on youtube
Watch SalesLogix tutorial videos from Customer FX
Login / Register