Login / Register  search  syndication  about

          Kris Halsrud's Blog

Kris Halsrud on development and Integration with CRM and Development

SalesLogix web client error: The configuration map for IAccount is not defined. please See your system administrator

In the SalesLogix web client when searching for duplicates, the Speedsearch Indexes PMI:Account, PMI:Contact, and PMI:Lead are used to search for duplicates.  The web also has a “definition” configuration file that essentially maps the Speedsearch index attributes to the corresponding entity model properties.  This information is stored in a filed called PotentialMatchConfiguration.xml in the VFS.  This file is in the config portion of the VFS, not the model.  The exact path of the file is Configuration\Global\PotentialMatchConfiguration.xml. Because this file exists in the config area it is usually not affected by upgrades. 

You can access this area via the Application Architect using the Virtual File System Explorer (Cntrl+Alt+F).

SalesLogix Virtual File System Explorer

 

If you examine the file you can see its structure:

<?xml version="1.0"?>
<PotentialMatchConfiguration>
  <EntityMaps>
    <MatchEntityIndexMap Name="ILead" EntityType="Sage.Entity.Interfaces.ILead, Sage.Entity.Interfaces, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null">
      <DisplayName><![CDATA[Lead enitiy to index map.]]></DisplayName>
      <PropertyMaps>
        <MatchPropertyFilterMap PropertyName="FirstName" DisplayOrder="1" Enabled="False" Required="False">
          <DisplayName><![CDATA[First Name]]></DisplayName>
          <IndexFilterMaps>
            <MatchIndexFilterMap IndexName="PMI.Lead" FilterName="Lead.FirstName" PropertyName="FirstName" EntityType="Sage.Entity.Interfaces.ILead, Sage.Entity.Interfaces, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null" />
            <MatchIndexFilterMap IndexName="PMI.Contact" FilterName="Contact.Firstname" PropertyName="FirstName" EntityType="Sage.Entity.Interfaces.IContact, Sage.Entity.Interfaces, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null" />
          </IndexFilterMaps>
        </MatchPropertyFilterMap>
        <MatchPropertyFilterMap PropertyName="LastName" DisplayOrder="2" Enabled="False" Required="True">
          <DisplayName><![CDATA[Last Name]]></DisplayName>
          <IndexFilterMaps>
            <MatchIndexFilterMap IndexName="PMI.Lead" FilterName="Lead.LastName" PropertyName="LastName" EntityType="Sage.Entity.Interfaces.ILead, Sage.Entity.Interfaces, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null" />
            <MatchIndexFilterMap IndexName="PMI.Contact" FilterName="Contact.Lastname" PropertyName="LastName" EntityType="Sage.Entity.Interfaces.IContact, Sage.Entity.Interfaces, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null" />
          </IndexFilterMaps>
        </MatchPropertyFilterMap>

Shown above is just the starting portion of the XML.  There should be 3 MatchEntityIndexMap definitions in the file with names of ILead, IContact, and IAccount.  If you receive the error similar to

The configuration map for IAccount is not defined.  please See your system administrator

This is because this XML file is missing the XML definition for that particular MatchEntityIndexMap. 

 

To fix this problem what you can do is to right click on the xml file in the VFS Explorer in Application Architect and choose delete.  You will then need to do an IISReset on the web server.  Then the next time a user attempts to access the duplicate merge functionality the XML file will be re-generated correctly and the error should go away.

Note I have run into situations where XML files do not show under the VFS Explorer due to data issues with the record in the VIRTUALFILESYSTEM table as it relates to their parent objects.  If you do not see the PotentialMatchConfiguration.xml file in the VFS Explorer you can always access it via SQL using this statement:

 

select * from virtualfilesystem where itemname = 'potentialmatchconfiguration.xml'

To remove the XML from the VFS you can use:

delete from virtualfilesystem where itemname = 'potentialmatchconfiguration.xml'

You will still need to do an IISReset after running the delete command in SQL.

Also note that the Application Architect does not properly refresh the VFS explorer as you would expect.  After the XML file is regenerated, you will not see it in the VFS Explorer (even if you right click and choose refresh) until you close Application Architect and log back in.

 

 

What's This?
  
Bookmark and Share

About Kris Halsrud

   Kris Halsrud is a Senior Analyst / Developer for Customer FX Corporation.


Related Content
   Confirming Actions With an "Are you sure?" Prompt in Infor CRM (Saleslogix)
I'm not a huge fan of bugging end users. I figure, if an end user clicked something, he or she meant
Posted on Nov 18, 2014 by Ryan Farley to Ryan Farley's Blog
 
   Manipulating the DependencyLookup Control in the Infor CRM Web Client (Formerly Saleslogix)
 The Dependency Lookup control in the Saleslogix web client is what is used for the hierarchical Are
Posted on Nov 14, 2014 by Kris Halsrud to Kris Halsrud's Blog
 
   Infor CRM (formerly Saleslogix) Statement of Direction
Learn more about the future of Infor CRM. Recently I received my login information for the Infor Partn
Posted on Nov 13, 2014 by Brianna Ojard to The Inbox
 
   Adding a report link to the Common Tasks pane in Infor CRM (formerly Saleslogix)
When you are viewing an Entity Detail page, the Common Tasks pane on the right of the page provides a nu
Posted on Nov 12, 2014 by Jason Buss to Jason Buss' Blog
 
   How to Sum a Collection using Hibernate Criteria and Projections
 To sum the results of a criteria collection you can use code such as the following, which gets the
Posted on Nov 07, 2014 by Kris Halsrud to Kris Halsrud's Blog
 
Comments

No Comments

Leave a Comment

(required)  
(optional)
(required)  
Add
All contents Copyright © 2014 Customer FX Corporation
Customer FX Corporation
2324 University Avenue West, Suite 115
Saint Paul, Minnesota 55114
Tel: 800.728.5783

  Follow @CustomerFX on twitter
Follow the best news, tips, and articles
  Subscribe to Customer FX on youtube
Watch SalesLogix tutorial videos from Customer FX
Login / Register