Login / Register  search  syndication  about

          Kris Halsrud's Blog

Kris Halsrud on development and Integration with CRM and Development

SalesLogix Web Client Faulting Application Name w3wp.exe

 

I recently ran into a problem with a clients system where navigating to a new page cause the system to kick the user back out to the Login page.  A couple of pages could be navigated to, but most would kick you out to the Login page.

After some digging I found that the event log was producing an error log on the server of:

 

Faulting Application name: w3wp.exe , version 7.5.7601.17514 time stamp 0x4ce7a5f8

Faulting module name ntdll.dll, version 6.1.7601.17725, time stamp 0x4ec49b8f

 

I could not figure out this behavior until I realized the problem was that when navigating to certain pages that did not yet have any user preferences in the VFS, the system was attempting to insert values for the default settings for the page.  It was at this time the error occurred and the user was taken back to the login page.

The problem turned out to be that the auto-increment flag had been turned on for the VIRTUALFIELSYSTEM table in the SECTABLEDEFS table.  The Key ID for this table is not a normal SLX table ID but is a GUID type.  Having the auto-increment turned on was crashing the whole system.

Running the following SQL statement fixed the problem:

update sectabledefs set autoincrement=’F’ where tablename='virtualfilesystem'

 

 

 

What's This?
  
Bookmark and Share

About Kris Halsrud

   Kris Halsrud is a Senior Analyst / Developer for Customer FX Corporation.


Related Content
   Limiting the Height of the Infor CRM (Saleslogix) ComboBox Popup
In my last post, I discussed how the Infor CRM (Saleslogix) ComboBox is a Dijit Select form widget. This
Posted on Jan 29, 2015 by Ryan Farley to Ryan Farley's Blog
 
   How to Disable the ComboBox Control in the Infor CRM (Saleslogix) Web Client
There's a problem with the ComboBox control in the Infor CRM (Saleslogix) Web Client. It won't di
Posted on Jan 22, 2015 by Ryan Farley to Ryan Farley's Blog
 
   Problems running Crystal Reports in the Infor CRM (formerly Saleslogix) LAN client
We recently had a client that was using the Crystal RDC object in VBScript within the LAN client to run a
Posted on Jan 20, 2015 by Kris Halsrud to Kris Halsrud's Blog
 
   Unable to Insert Opportunities in Infor CRM (formerly Saleslogix) Web Client
 I recently ran into an issue where a client was unable to insert Opportunities when logged in as pa
Posted on Jan 14, 2015 by Kris Halsrud to Kris Halsrud's Blog
 
   Infor CRM (formerly Saleslogix) Web Client - How Time Zones Work
The Infor CRM web client utilizes  a couple of methods to determine and then present what timezones
Posted on Jan 09, 2015 by Kris Halsrud to Kris Halsrud's Blog
 
Comments

No Comments

Leave a Comment

(required)  
(optional)
(required)  
Add
All contents Copyright © 2015 Customer FX Corporation
Customer FX Corporation
2324 University Avenue West, Suite 115
Saint Paul, Minnesota 55114
Tel: 800.728.5783

  Follow @CustomerFX on twitter
Follow the best news, tips, and articles
  Subscribe to Customer FX on youtube
Watch SalesLogix tutorial videos from Customer FX
Login / Register