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All Tags » Troubleshooting ( RSS)
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I recently ran into a problem with a clients system where navigating to a new page cause the system to kick the user back out to the Login page. A couple of pages could be navigated to, but most would kick you out to the Login page. After some digging...
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Working with non-nullable types in C# can be a bit of a pain. In the world of SalesLogix you may occasionally run into an error like this: The key to this error is the part about "Data value overflowed the type used by the provider ". How do...
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I had a phone call yesterday with a client who was trying to use the Application Architect's manifest creation "wizards" by project difference and by change date and was running into the fact that these wizards have bugs that malforms the XML representing the manifest. This prevents the user from being able to save the manifest, or if they do save, when installed do not properly add the components that are defined in the bundle.
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I recently had a client experience this issue after upgrading to 7.5.4. Whenever they would try to insert a new Account and Contact or Contact into the system they would receive "Void Sage.Entity.Interfaces.IContact.set_GlobalSyncID(System.Nullable...
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I recently found I was running into an error in the SalesLogix web client when trying to launch activities or history that stated: 'Enum code does not map to a value on enum UserType' The stack trace on the error was quite lengthy but by reading...
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How to get a missing tab in the SalesLogix web client added back correctly.
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Discussing the reason why installing a entity relationship through a web manifest was failing.
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I have had a couple of clients who recently have reported issues being able to update existing activities after upgrading to the SalesLogix web client. In the web server's event logs you see errors similar to this: 2011-06-10 14:22:58,872 ERROR NHibernate...
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How to fix an issue in the standard SalesLogix web client Sales Order's Bill To Ship To tab, when multiple addresses exist with the same description.
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Details of why the share group function in the SalesLogix web client was not working for one of our clients.
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I just ran into an issue with the SalesLogix web client where I was getting an error "No application is associated with the specified file for this operation". After spending a lot of time trying to figure out where this was coming from I finally...
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Sometimes it can be helpful to output inforamtion during a server-side code execution to a text file for analysis. You could always load the web site in Visual Studio and debug from there but adding a quick logger is pretty simple. All you need to do...
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I was recently working with a Visual Studio project utilizing the CrystalDecisions components as references. I ran into a curious situation where when I added a reference to the 10.5 version of the dll it added fine but when I tried to add the 11.5 version...
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I recently had a client that was using the SalesLogix LAN client and had upgraded from 6.2 to 7.5.2 During the upgrade a problem arose that exhibited itself by crashing the SalesLogix client with no error messages of any kind. After looking into it I...
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I have been using the SalesLogix SP3 RC Application Architect for a while, and in general it seems to be pretty stable but today I ran into an issue that prevents you from wiring up external assemblies against Business Rules and Events. The issue seems...
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An exception occurred executing the dynamic method Lead.SaveLeadHistory.: Transaction not successfully started. Error occurring in the SalesLogix web client and the reason for it.
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Ever run into an error similar to this? When trying to build a new group on a new custom entity in the web client you receive an error similar to “Unable to resolve “SomeTable” in XML Schema…”. Here is how to fix it:
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I recently experienced a problem on a test development environment where the SalesLogix web site I was working on was experiencing slower than normal performance. I noticed this especially after frequently re-deploying the site to troubleshoot some...
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In the SalesLogix LAN client there is a bug where the Opportunity and Ticket lookups are not correctly restricting to only showing records associated to the selected Account. Here I show how to fix this.
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I recently encountered an issue where a user (in this case Admin) logging into the SalesLogix 7.5 LAN client would have the application crash once the user attempted to navigate to the Accounts area in SalesLogix. I discovered the reason for this was multiple entries for the user in the USEROPTIONS table.
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How ERP Link determines warehouse values when posting a Sales Order to MAS 500 from SalesLogix
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ERP Link will not work with SmallInt data types, even though they are a valid SalesLogix data type and can be selected when adding a field to the database in the SalesLogix Workgroup Administrator.
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I recently ran across an issue on a client's system that had been upgraded from SalesLogix 6.2 web to SalesLogix 7.5 web. Upon trying to use the new web client after the upgrade, they received an error "We apologize for the inconvenience, but...
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