I receive an error when I try to run the SalesLogix sysdbafix_script. I have: * Windows Server 2008 R2 * Microsoft SQL Server 2005 set up with mixed authentication on same server * SLX 7.5.1 installed I had to attach the Saleslogix blank database manually, which went fine - and I understand that I need to run this script, but I can't get past that error. I have tried running the script logged in using Windows authentication as a domain admin, and also as the local SA user. Read more

Can anyone recommend a way to add Services as Products? We are a services based business and our quoting system is derived by a top level item with selectable sub-items. I only want the top level items to show under products. Read more

Question: In my database, it appears two users belonging to the same teams, have access to a different amount of records. I think there may be an issue with the Team Membership. Read more

After several years of using SalesLogix – we have hundreds of groups, most of which are no longer used as they were created on the fly. It looks like the best way to tackle them in mass is thru the Architect, PlugIn. Is there any known harm in deleting groups from the Plug In feature of Architect? Read more

Can the SalesLogix Application architect's build process be automated, or called from a batch file? We have a need to do quick/continuous builds. Read more

Is it possible to only sync SalesLogix Attachments from the accounts where the user is the account manager? So Lee Hogan should only get the attachments from his accounts. Read more

Is it possible to log into a SalesLogix Remote Database as Admin and Manage the Library Files? Read more

Question: What is the difference between Left joins and Inner joins in SalesLogix? Read more

I want to create a report from the database that shows each group and each person the group has been released to. I would like to write an SQL statement that extracts that information directly from the database so that we can see all of the groups with all of the people they have been released to all at once. Read more

I have to import a file with 7000 records without scheduling any activities for any of them . Please advise what can be done in this case? The question above was asked by a SalesLogix End user? Read more

I am installing 64 bit Client for SalesLogix. I cannot find the 64 bit version of the SQL native Client for SQL 2008. Where can I find this download? Read more

This has probably come up before somewhere, but a client of ours has deleted some accounts and don't know who it did and when, and was dissappointed to learn that out the box when you delete accounts they just get deleted with no trace. Is there anything we can do with the out the box solution (7.2.0 LAN client) to log when accounts are deleted or even mark for deletion before fully deleting, or has anyone developed an add on to add this functionality to SalesLogix? Read more

Is there a list somewhere of the different SalesLogix application (Architect, AA, Admin, Lan Client, etc) versions after a Service Pack or Hot Fix is installed? Read more

Does anyone know how SalesLogix calculates the "Days in Stage" value displayed at the Opportunity level? Read more

I just recently did a updated conversion of our production database (which is 6.2x) and I'm trying to link it to the website(v7.5). The problem is that it is still looking at the old database. I've created a database link in connection manager and I can get into administrator/architect w/the new database. Read more

When creating a new Integrity Checker test to update a table it seems to automatically update the MODIFYDATE of that table, even though it is not in the UPDATE statement for the test. Is there any way of stopping that from happening. We have sometimes to fix the data in one field in all records in the table due to a bug but don't want to change the modifydate as there is some other functionality that relies on this date to include/exclude records in an automated export - this should be based on user modification. Read more

The Reference Assemblies folder is in the c:\Program Files (x86) directory not the Saleslogix directory. I am trying to delete it but it will not. I changed the ownership from TrustedInstaller to Administrator and when logged in as Adminstrator, I still cannot delete. How do I delete this?? Read more

Is there a way to recover a password for a mobile user? Without autosync, need to login and sync to get new password when reset in administrator. Do I need to reinstall? Read more

I have been getting the following error on Remote DBs lately: Could not allocate space for object 'dbo.INDEXUPDATES' in database 'SLXRemote' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. I have noticed that the problem users are those who have an older DB (1yr old +) so I see this as an SQL maintenance issue. Read more

I am using SLX Web 7.5.1, we have just changed our IP addresses for our servers and when I launch the Reporting module and try and open a report the new window is looking at the old IP address for the reporting server. I thought that this was set in the Application Architect in the Tools menu but I cannot find it. Read more

I am trying to schedule a phone for an Account Manager within SalesLogix Contact Processes. It seems that is not one of the options. Does anyone have any suggestions?? Read more

I added some custom fields to the Account table, all of them are long integer types. I placed them on a custom tab view in edit boxes. As Admin I can see the data in all of the edit boxes. As a regular user with all rights, I can only see three out of these same five fields. All of the edit boxes have the same exact properties except for text, name, left, top and width. Two fields will not show anything and I can't seem to figure out why. The fields display fine in List View. I've tried putting edit boxes linked to the same fields on the Account Detail View and I get the same result. Read more

In my SLX 7.5.1 and Word 2007 I also see less in "Show Word Menu" than with Word 2003. Otherwise I would think that's ok because the new Word 2007 menu is in the background. And if you miss a function, you can add it to the toolbar in Word and it will also show in the SLX Word editor. Read more

If you are using the SpeedSearch approval process. You must have to give users the rights to approve submissions. How is that accomplished in SalesLogix? Read more

We are on 7.2.2 LAN with Remote Users and 1 Remote Office. What is the conventional wisdom regarding allowing remote users (Remote Office and/or Single user Remote Databases) to Merge Account and Contacts? The SalesLogix application doesn't seem to care in that it allows it, but are there gotcha's in there or should it always be performed on the host and/or by the admin role? Answer: Not recommended. If possible always do this (and other db maintenance) on the main SalesLogix database. Disable the capability via the SalesLogix Administrator to prevent remotes from doing this. Read more