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Tabs Disappearing on the Account and Contact Mainviews in SalesLogix v7.5.1

Question:  Our users are experiencing a problem in SalesLogix v7.5.1 where tabs on the Account and Contact mainviews disappear and don't come back.  When this happens it also stops other tabs and dialogs from working.  The user receives this message:

"Sys.InvalidOperationException: Could not find UpdatePanel with ID 'ctl00_TabControl_element_ActivityList_update_panel_ActivityList'. If it is being updated dynamically then it must be inside another UpdatePanel."

This doesn't happen in development, only the live system.  Is there any way to fix this problem?
 
Answer: You will need to open Application Architect -> Virtual File System Explorer.  From here browse to Configuration -> Application_User -> SlxClient -> [Login].  Now, open ASP.account_aspxDetail and ASP.contact_aspxDetail for the users that are experiencing the issue, also open the TabWorkspace XML file.  Next, manually add the entries for the missing tabs under MainTabs or MoreTabs and be sure the string that is entered is the name of the tab.  Rebuild and redeploy.

 

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