Login / Register  search  syndication  about

          SalesLogix Questions & Answers

Your place to get answers to your SalesLogix related questions.

 Home  |   Subscribe via RSS  |   Subscribe via E-mail  |   

Tabs Disappearing on the Account and Contact Mainviews in SalesLogix v7.5.1

Question:  Our users are experiencing a problem in SalesLogix v7.5.1 where tabs on the Account and Contact mainviews disappear and don't come back.  When this happens it also stops other tabs and dialogs from working.  The user receives this message:

"Sys.InvalidOperationException: Could not find UpdatePanel with ID 'ctl00_TabControl_element_ActivityList_update_panel_ActivityList'. If it is being updated dynamically then it must be inside another UpdatePanel."

This doesn't happen in development, only the live system.  Is there any way to fix this problem?
 
Answer: You will need to open Application Architect -> Virtual File System Explorer.  From here browse to Configuration -> Application_User -> SlxClient -> [Login].  Now, open ASP.account_aspxDetail and ASP.contact_aspxDetail for the users that are experiencing the issue, also open the TabWorkspace XML file.  Next, manually add the entries for the missing tabs under MainTabs or MoreTabs and be sure the string that is entered is the name of the tab.  Rebuild and redeploy.

 

What's This?
  
Bookmark and Share

About SalesLogix Support

   Your SalesLogix Business Partner for SalesLogix Support.


Related Content
   Fixing the Orphaning of Salesfusion Data when Converting Leads to Contacts in Infor CRM (Saleslogix)
We have had a couple of client recently come to other with the same problem-When you convert a Lead to a
Posted on Sep 19, 2014 by Kris Halsrud to Kris Halsrud's Blog
 
   Official Infor CRM Acquisition FAQ
What to expect now that Saleslogix is Infor CRM. Like many of you, it will take some time (probably a
Posted on Sep 18, 2014 by Brianna Ojard to The Inbox
 
   ComboFix Kills Saleslogix Sync
ComboFix, a third party malware utility, will alter the Operating system so .qts and .que files will no l
Posted on Sep 12, 2014 by Brianna Ojard to SalesLogix Support
 
   How do I access the new Opportunity that I created in Saleslogix??
I had a user ask why they could not access a Salelogix opportunity when they clicked the hyperlink from t
Posted on Sep 04, 2014 by Dale Richter to SalesLogix Questions & Answers
 
   Retrieving Items from a Picklist via Javascript
Saleslogix is very light on how to use client side processes to do things in the Saleslogix web client.&n
Posted on Aug 29, 2014 by Kris Halsrud to Kris Halsrud's Blog
 
Comments

No Comments
All contents Copyright © 2014 Customer FX Corporation
Customer FX Corporation
2324 University Avenue West, Suite 115
Saint Paul, Minnesota 55114
Tel: 800.728.5783

  Follow @CustomerFX on twitter
Follow the best news, tips, and articles
  Subscribe to Customer FX on youtube
Watch SalesLogix tutorial videos from Customer FX
Login / Register