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Link Multiple Contacts to a single Activity record

 

Customer FX has created a new capability for the Sage SalesLogix web client that enables you to link multiple Contacts to a single Activity record.  Once the Activity is completed, a separate History record is created for each of the linked Contacts.

I finally got access to the development system that has the code the enables you to have multiple contacts for a scheduled activity.

 

It creates a single activity record viewable only at the primary account and contact however when you complete the activity, it creates a separate history record for every included contact.  It also filters the history at the account level so that multiple copies of the same history record do not display there.

Click HERE to see it in action

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About Scott Weber

   Scott Weber is CRM Practice Manager and Senior Consultant for Customer FX Corporation.


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