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SalesLogix Cloud / Web / LAN Support Topics from Mark Duthoy

The Email Address is Inactive on the SalesLogix 7.5 Web Client

I wrote a blog post two weeks ago that described a problem with the Email Ticket Information button when contacts were imported into SalesLogix 7.5.  That issue was found in the LAN client.  Here is a similar issue we found in the Web Client.  If the contacts are imported and the DoNotEmail, DoNotSolicit, DoNotFax, DoNotMail, and DoNotPhone fields in the contact table do not contain a 'F' or 'T' value then the Email Address for those contacts as well as the DoNot fields will appear inactive.  We ran a simple script to update those values to correct the issue.

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