January 2009 - Posts

• Setting up the SalesLogix Mail Merge Server in SalesLogix 7.5

  The new interface to set up the Mail Merge Server for web clients is found in the SalesLogix Application Architect. Setting up the Active Mail Server is a snap... Read more Posted Jan 30 2009, 04:59 PM by Mark Duthoy with no comments Tags: Installation, SalesLogix, SalesLogix Web

• SalesLogix Connection Manager

  I ran into a curious problem with a customer in the last couple of days. We wanted to do an import in the SalesLogix database. The customer had an Eval database already set up. So, I decided that it would be a good idea to run a test import on the Eval... Read more Posted Jan 30 2009, 08:00 AM by Dale Richter with no comments Tags: Installation, SalesLogix

• SalesLogix Attach Remote for SQL Databases

  There are SalesLogix Remote user databases that apparently have a mind of their own and refuse to attach with the normal attachremote.exe. This is when you will need to open up the AttachRemote.exe in the admin mode which has more options for the remote user. Use the following... Read more Posted Jan 27 2009, 07:00 PM by Mark Duthoy with no comments Tags: Attachment, Remote Database, SalesLogix

• SalesLogix Monitor Console

  Here is a seldom used application that provides a super easy way to monitor the SalesLogix Sync service. It can be installed on any network SalesLogix workstation and set up in no time. This is a great tool for someone who is fielding calls Read more Posted Jan 23 2009, 05:05 PM by Mark Duthoy with no comments Tags: SalesLogix

• SalesLogix Synchronization Server Logging Files

  When the Synchronization Server license is installed on the Admin workstation the service will start to automatically build files for the remote users. These files will buildup.. Read more Posted Jan 23 2009, 09:05 AM by Mark Duthoy with no comments Tags: SalesLogix

• Unique Identifier in SalesLogix Imports

  You can certainly tell that I have been working with alot of Imports lately. Most recently I have a client that would like to update information that did not get imported the first time. Normally you would remove your records and re-import. However, they... Read more Posted Jan 22 2009, 09:28 AM by Dale Richter with no comments Tags: Installation, SalesLogix

• Testing SalesLogix Imports

  Working with Clients this week I have come across several instances of incomplete imports. When you imports either Contacts or Leads into SalesLogix make sure that the information is imported correctly. If possible you should first import into a test... Read more Posted Jan 16 2009, 11:04 AM by Dale Richter with no comments Tags: SalesLogix

• SalesLogix Mobile Installation Tip

  We recently ran into a problem installing the Enterprise 5.1 SageSalesLogixMobile database on a sql database server with SQL Server 2005. The Sage Platform manager would complete successfully and the connector would install but not connect Read more Posted Jan 16 2009, 07:00 AM by Mark Duthoy with no comments Tags: Installation, SalesLogix, SalesLogix Mobile

• Reindexing a Remote SalesLogix Database

  This is the procedure using interactive SQL (osql) to reindex a SalesLogix remote database. Close SalesLogix Read more Posted Jan 12 2009, 07:00 AM by Mark Duthoy with no comments Tags: SalesLogix

• Missing invoice information in the SalesLogix Dynalink view

  First check that the information in the Dynalink Account view is accurate. If that is correct then there are duplicate entries in the DL_ACCT_REF table. Take the following action: Read more Posted Jan 07 2009, 05:30 PM by Mark Duthoy with no comments Tags: Dynalink, Integration, SalesLogix

• Intellisync for SalesLogix

  I had a user call me today that was looking for Tools/Options/ Outlook Synchronization tab. In version 7.5 this is no longer a tab within Tools/Options. This must be accessed from Start/All Programs/Sage SalesLogix/Intellisync for SalesLogix. These options... Read more Posted Jan 01 2009, 07:27 AM by Dale Richter with 1 comment(s) Tags: Intellisync, SalesLogix