February 2009 - Posts

• SalesLogix 7.2 Web Login Error

  Here is a problem we found with the SalesLogix 7.2 Web client. After logging in, the login screen goes away but an error message is thrown before any other screen appears Read more Posted Feb 27 2009, 06:30 PM by Mark Duthoy with no comments Tags: SalesLogix, SalesLogix Web, Scripts

• Filtering Data in Dynalink for SalesLogix

  While trying to import product information from MAS90 into SalesLogix I was trying to only import from one of my warehouses in MAS. This is done fairly easily within the Dynalink Configuration. However, it is not so easy to find the area to accomplish... Read more Posted Feb 27 2009, 04:38 PM by Dale Richter with no comments Tags: SalesLogix, MAS 90, Dynalink

• The Email Address is Inactive on the SalesLogix 7.5 Web Client

  I wrote a blog post two weeks ago that described a problem with the Email Ticket Information button when contacts were imported into SalesLogix 7.5. That issue was found in the LAN client. Here is a similar issue we found in the Web Client. Read more Posted Feb 24 2009, 06:15 PM by Mark Duthoy with no comments Tags: SalesLogix Web, Scripts, SalesLogix 7.5

• SalesLogix 7.5 Performance Testing

  I know you're used to Mark posting here, but I came across this document that sheds some light on an oft asked question - How many or what configuration do I need for servers based on the number of SalesLogix users we have? Sage did a thorough performance test on SalesLogix 7.5 Web, and here's what they conculded Read more Posted Feb 24 2009, 02:29 PM by David Tinjum with no comments Tags: SalesLogix 7.5

• Hot Fix 9 for Sage SalesLogix Version 7.5 - A Vital Hot Fix for Synchronization Servers

  If you have not looked at the hot fixes for SalesLogix Version 7.5 recently you should pay close attention to Hot Fix 9. This recent HF addresses two important issues involving conflict resolution Read more Posted Feb 20 2009, 05:30 PM by Mark Duthoy with no comments Tags: SalesLogix, Sync, Hot Fix

• Saleslogix User Calendar Information

  I had a Saleslogix Administrator pose a question to me this week regarding Calendar information. The Administrator wanted to be able to save the a users future calendar and past history events, while temporarily deleting the user. They wanted to delete... Read more Posted Feb 20 2009, 08:00 AM by Dale Richter with no comments Tags: SalesLogix

• SalesLogix Test and Production Databases on one Connection Manager

  In most cases the test database you are using is a copy of the production database and it is installed in a separate test environment. If you are using the same SalesLogix Connection Manager for both the test and production databases then we need to change the site code and primary server code Read more Posted Feb 17 2009, 05:30 PM by Mark Duthoy with no comments Tags: SalesLogix, Query Analyzer, Connection Manager

• A Script to Clear Out a SalesLogix SQL Database

  There may be a time that you want to upload a database but would prefer not to share all of your data. This script will leave all of the SalesLogix customizations intact but will remove Read more Posted Feb 13 2009, 05:00 PM by Mark Duthoy with no comments Tags: SalesLogix, Remote Database, Scripts

• SalesLogix Groups

  I received an email from a customer today that was unable to change the conditions within a Group. She was logged in as Administrator but everytime she tried to delete a condition from her group, it would throw an error and not allow the change. I had... Read more Posted Feb 13 2009, 03:44 PM by Dale Richter with no comments Tags: SalesLogix

• Importing into SalesLogix 7.5

  I thought I would pass on a some advice on an issue that came up after an import in SalesLogix 7.5. The Email Ticket Information button will fail Read more Posted Feb 11 2009, 06:00 PM by Mark Duthoy with no comments Tags: SalesLogix, Installation

• SalesLogix 7.5 Web - Opportunty Product Defaults Issue

  The UserOptions for a user to set up the default opportunity products was serialized to XML in a different format in version 6.2 than it is in version 7.5. If you try to insert an opportunity or go to the Options...Opportunity....Products for a user that has settings saved in version 6.2 then SalesLogix Web client locks up. Read more Posted Feb 10 2009, 05:30 PM by Mark Duthoy with 1 comment(s) Tags: SalesLogix, SalesLogix Web

• SalesLogix v7.5 WebViewer rights

  I had a client ask me today whether or not a user could still save an email to a record if they were a WebViewer only? They also wanted to know if they would still have the “Send SLX” button in Outlook. Read more Posted Feb 06 2009, 06:00 AM by Dale Richter with 1 comment(s) Tags: Integration, SalesLogix, SalesLogix Web

• SalesLogix 7.2.x Web Client or Customer Portal do not respond

  We recently ran into an incident that completely shut down the SalesLogix Web Client and Customer Portal after applying Windows security updates. The login button appeared to accept the command and then never navigated Read more Posted Feb 03 2009, 05:30 PM by Mark Duthoy with no comments Tags: SalesLogix, SalesLogix Web