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  • Java vs .NET - The Movie [Video]

    Very funny, in a geek kind of way, another find from Ryan Farley . We're not taking sides here, this is just too good not to share.
    Posted to Customer FX 3.0 (Weblog) by on
  • Social Media Revolution 2 [Video]

    A refresh of the original video with updated social media & mobile statistics that are pretty amazing. Based on the book Socialnomics by Erik Qualman. Link: http://www.youtube.com/watch?v=lFZ0z5Fm-Ng Watch the video below:
    Posted to Customer FX 3.0 (Weblog) by on
  • Thought Provoking Clip on Motivation [Video]

    "Drive: The surprising truth about what motivates us" - another nice find by Ryan . Maybe I need to take a fresh perspective on motivation and reward.
    Posted to Customer FX 3.0 (Weblog) by on
  • "E-mail is where information goes to die"

    A anonymous quote found by Ryan .
    Posted to Customer FX 3.0 (Weblog) by on
  • The 45 Minute Meeting Movement - We're In

    An idea worth trying from my Inbox today. Below is a screenshot of an email announcing the start of a movement to reduce the "standard" meeting length from 1 hour to 45 minutes. Customer FX will adopt this for our Monday morning team huddle. I can hear the cheers already<g>.
    Posted to Customer FX 3.0 (Weblog) by on
  • Customer FX Celebrates 15 Years

    November 2008 marks the 15 year anniversary of Customer FX Corporation! For 15 years Customer FX has been geeking out, delivering incredible & complete CRM solutions, and having a whole lot of fun doing it. Our team has been together for a long time (almost 12 years on average) and our customers...
    Posted to Customer FX 3.0 (Weblog) by on
  • Being Most Excellent - Part 2

    In my previous post I related how our simple, nine word Mission Statement related to improved performance of our company. In this post I'll try to relate how it impacted one of our clients. Out With the Old, In With the New On Thursday this past week, I had a strategic planning meeting with a key...
    Posted to Customer FX 3.0 (Weblog) by on
  • Just What Is Customer FX 3.0? Part 2

    In my previous post I talked about ideas behind Customer FX 3.0 and the 4 key concepts underlying our strategy. In addition to concepts, Customer FX 3.0 is About Beliefs Belief #1 - Knowledge Should Be Free We've been acting on this belief since the 2002 launch of slxdeveloper.com and increased our...
    Posted to Customer FX 3.0 (Weblog) by on
  • Being Most Excellent - Part 1

    Programs and Policies and Metrics, Blah, Blah I'm Not Saying We're "Most Excellent" But it is what we strive for . It's a journey because no matter how excellent - or not - you are, you can always become more excellent. And I'm not saying programs and policies and such have...
    Posted to Customer FX 3.0 (Weblog) by on
  • Agile Delivery - Part 3

    So, How About We Start with Minimizing Friction... By, Drum Roll Please - Just Asking It dawned on me one day that most of the friction in our relationships stemmed from some clients preferring an approach other than our standard delivery process. They generally broke out into the following categories...
    Posted to Customer FX 3.0 (Weblog) by on
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Customer FX Corporation
2324 University Avenue West, Suite 115
Saint Paul, Minnesota 55114
Tel: 800.728.5783

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