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  • Saleslogix Web Client 8.0 on Firefox v10.x

    With all the browser updates it's tough to keep Saleslogix web client running as it should with the mail merge functionality working and stable. Here's a step by step method to set up Firefox v10.x (you can download v10 at www.oldapps.com) with mail merge. First, if you are running Firefox and...
    Posted to SalesLogix Support (Weblog) by on
  • Correcting a Failed Build in SalesLogix Application Architect

    On one of our test servers I received the following message when attempting to build the SalesLogix web platform on a v7.5.3 system with Hot Fixes 1 through 4. An application Exception has occurred. Failed to build Sage.Integration.Entity.Feeds.dll. (Sage.Platform.Orm.CodeGen). What finally...
    Posted to SalesLogix Support (Weblog) by on
  • SalesLogix 7.5.x Desktop Integration Troubleshooting

    With the Saleslogix Desktop Integration and the Outlook integration web client users have great tools to integrate emails and history into Saleslogix. But what happens when there is an email that fails to send when selecting SendSLX? The system stores a file under Documents and Settings\Username...
    Posted to SalesLogix Support (Weblog) by on
  • SalesLogix 7.5.3 Security Settings

    A recent Microsoft automatic update has added new security to IE8 that prevents some users from logging into the SLX Client. You will see a web page with "There is a problem with this website's security certificate" and the title bar will display "Certificate Error: Navigation Bolcked"...
    Posted to SalesLogix Support (Weblog) by on
  • Sage SalesLogix 7.5.3 Desktop Manager Tips

    The Sage Desktop Manager application that runs in your taskbar can be restarted from your Start, Programs, Startup, SalesLogix Desktop Manager. This location, while not obvious, does allow those users without the SalesLogix LAN client install to start the app from the All Programs option. If you...
    Posted to SalesLogix Support (Weblog) by on
  • SalesLogix 7.5.2 Speed Issues - How To Find the Slowdown

    At times I have been asked how can I increase the performance of SalesLogix. For systems using SQL2005 or SQL2008 the slowdown may be corrected by adding an index to the table that the SalesLogix script queries. The trick is finding where the bottleneck resides. My suggestion is to use the SLXProfiler...
    Posted to SalesLogix Support (Weblog) by on
  • Web Viewers-Inserting a note

    This week I have discovered that the Web Viewer licensed used in version 7.51 is unable to enter notes on a record. This is functionality that a Web Viewer should be able to use, according to the license definition. Sage Software has put out a Hotfix, Hotfix #32 that fixes this. Or, if you have upgraded...
    Posted to SalesLogix Support (Weblog) by on
  • SalesLogix in the Cloud - coming in 2010!

    Everyone has heard about SaaS and now the all the buzz is the Cloud. We may have our own opinions but here is how the National Institute of Standards and Technology defines the Cloud. What are the advantages of the Cloud model over SaaS? Cloud platforms can offer elastic scalability and secure platforms...
    Posted to SalesLogix Support (Weblog) by on
  • Troubleshooting SalesLogix 7.5.1 Application Architect Login

    If you get the message "cannot login non-admin" when trying to open the Application Architect you will need to make a change to the usersecurity table. Open the table in SQL Server Management Studio and find the type field in the Admin user row. Change the value to "W" to allow the...
    Posted to SalesLogix Support (Weblog) by on
  • Removing User Settings in the SalesLogix 7.5.1 VirtualFileSystem Table

    If a SalesLogix 7.5.1 Web Client user is unable to access a particular type of page, (Account, Contact, or Opportunity pages for example) even when the SalesLogix login is performed at different workstations, and other users do not experience the same problem, it probably is due to some contaminated...
    Posted to SalesLogix Support (Weblog) by on
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