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  • ComboFix Kills Saleslogix Sync

    ComboFix, a third party malware utility, will alter the Operating system so .qts and .que files will no longer process and complete the sync cycle. To check for ComboFix look for the following dir "C:\QooBox". Once it is determined ComboFix was run on this workstation here are the steps you...
    Posted to SalesLogix Support (Weblog) by on
  • Saleslogix Web Client 8.0 on Firefox v10.x

    With all the browser updates it's tough to keep Saleslogix web client running as it should with the mail merge functionality working and stable. Here's a step by step method to set up Firefox v10.x (you can download v10 at www.oldapps.com) with mail merge. First, if you are running Firefox and...
    Posted to SalesLogix Support (Weblog) by on
  • Correcting a Failed Build in SalesLogix Application Architect

    On one of our test servers I received the following message when attempting to build the SalesLogix web platform on a v7.5.3 system with Hot Fixes 1 through 4. An application Exception has occurred. Failed to build Sage.Integration.Entity.Feeds.dll. (Sage.Platform.Orm.CodeGen). What finally...
    Posted to SalesLogix Support (Weblog) by on
  • SalesLogix 7.5.x Desktop Integration Troubleshooting

    With the Saleslogix Desktop Integration and the Outlook integration web client users have great tools to integrate emails and history into Saleslogix. But what happens when there is an email that fails to send when selecting SendSLX? The system stores a file under Documents and Settings\Username...
    Posted to SalesLogix Support (Weblog) by on
  • SalesLogix 7.5.3 Security Settings

    A recent Microsoft automatic update has added new security to IE8 that prevents some users from logging into the SLX Client. You will see a web page with "There is a problem with this website's security certificate" and the title bar will display "Certificate Error: Navigation Bolcked"...
    Posted to SalesLogix Support (Weblog) by on
  • Sage SalesLogix 7.5.3 Desktop Manager Tips

    The Sage Desktop Manager application that runs in your taskbar can be restarted from your Start, Programs, Startup, SalesLogix Desktop Manager. This location, while not obvious, does allow those users without the SalesLogix LAN client install to start the app from the All Programs option. If you...
    Posted to SalesLogix Support (Weblog) by on
  • Setting Up Multiple SalesLogix 7.5 Web Reporting Sites on One Web Server

    The standard SalesLogix 7.5.x “SLX Web Reporting” site can only be used for one database because it contains a Connect.Config file that points to a single database. You can switch between databases by re-deploying the “SLX Web Reporting” site, but in a development environment it is more convenient to...
    Posted to SalesLogix Support (Weblog) by on
  • SalesLogix 7.5.2 Speed Issues - How To Find the Slowdown

    At times I have been asked how can I increase the performance of SalesLogix. For systems using SQL2005 or SQL2008 the slowdown may be corrected by adding an index to the table that the SalesLogix script queries. The trick is finding where the bottleneck resides. My suggestion is to use the SLXProfiler...
    Posted to SalesLogix Support (Weblog) by on
  • Troubleshooting the SalesLogix Disconnected Web Client

    Last week I blogged on the deployment of the Disconnected Web Client. Today's post discusses the issues that could arise on the Installation of the Disconnected Web Client. If you have deployed in Application Architect and ran the sync server then the remote users should be able to run sync, apply...
    Posted to SalesLogix Support (Weblog) by on
  • Attachments Missing After Creating A New SalesLogix Remote User Database

    This problem is usually due to not setting the Send Attachments option when creating a new database. Here are your options. You can recut the Database and select the Send Attachments or you can copy the Attachments folder from the Central site to the remote user. There is no way to request re-synchronization...
    Posted to SalesLogix Support (Weblog) by on
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