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Correcting a Failed Build in SalesLogix Application Architect

On one of our test servers I received the following message when attempting to build the SalesLogix web platform on a v7.5.3 system with Hot Fixes 1 through 4. An application Exception has occurred. Failed to build Sage.Integration.Entity.Feeds.dll. (Sage.Platform.Orm.CodeGen). What finally...

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SalesLogix 7.5.x Desktop Integration Troubleshooting

With the SalesLogix Desktop Integration and the Outlook integration web client users have great tools to integrate emails and history into SalesLogix. But what happens when there is an email that fails to send when selecting SendSLX? The system stores a file under Documents and Settings\Username...

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SalesLogix 7.5.3 Security Settings

A recent Microsoft automatic update has added new security to IE8 that prevents some users from logging into the SLX Client. You will see a web page with "There is a problem with this website's security certificate" and the title bar will display "Certificate Error: Navigation Bolcked"...

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Sage SalesLogix 7.5.3 Desktop Manager Tips

The Sage Desktop Manager application that runs in your taskbar can be restarted from your Start, Programs, Startup, SalesLogix Desktop Manager. This location, while not obvious, does allow those users without the SalesLogix LAN client install to start the app from the All Programs option. If you...

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Setting Up Multiple SalesLogix 7.5 Web Reporting Sites on One Web Server

The standard SalesLogix 7.5.x “SLX Web Reporting” site can only be used for one database because it contains a Connect.Config file that points to a single database. You can switch between databases by re-deploying the “SLX Web Reporting” site, but in a development environment it is more convenient to...

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SalesLogix 7.5.2 Speed Issues - How To Find the Slowdown

At times I have been asked how can I increase the performance of SalesLogix. For systems using SQL2005 or SQL2008 the slowdown may be corrected by adding an index to the table that the SalesLogix script queries. The trick is finding where the bottleneck resides. My suggestion is to use the SLXProfiler...

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Troubleshooting the SalesLogix Disconnected Web Client

Last week I blogged on the deployment of the Disconnected Web Client. Today's post discusses the issues that could arise on the Installation of the Disconnected Web Client. If you have deployed in Application Architect and ran the sync server then the remote users should be able to run sync, apply...

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Attachments Missing After Creating A New SalesLogix Remote User Database

This problem is usually due to not setting the Send Attachments option when creating a new database. Here are your options. You can recut the Database and select the Send Attachments or you can copy the Attachments folder from the Central site to the remote user. There is no way to request re-synchronization...

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System Dates

One of my customers had an issue this week with setting the date on their system. They were trying to run a contact process and back date the note that was going to be entered on the Contact Record. Because of their Licensing Level, they are unable to actually change the Contact process itself. So, they...

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Web Viewers-Inserting a note

This week I have discovered that the Web Viewer licensed used in version 7.51 is unable to enter notes on a record. This is functionality that a Web Viewer should be able to use, according to the license definition. Sage Software has put out a Hotfix, Hotfix #32 that fixes this. Or, if you have upgraded...

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