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  • SalesLogix in the Cloud - coming in 2010!

    Everyone has heard about SaaS and now the all the buzz is the Cloud. We may have our own opinions but here is how the National Institute of Standards and Technology defines the Cloud. What are the advantages of the Cloud model over SaaS? Cloud platforms can offer elastic scalability and secure platforms...
    Posted to SalesLogix Support (Weblog) by on

  • Troubleshooting SalesLogix 7.5.1 Application Architect Login

    If you get the message "cannot login non-admin" when trying to open the Application Architect you will need to make a change to the usersecurity table. Open the table in SQL Server Management Studio and find the type field in the Admin user row. Change the value to "W" to allow the...
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  • Removing User Settings in the SalesLogix 7.5.1 VirtualFileSystem Table

    If a SalesLogix 7.5.1 Web Client user is unable to access a particular type of page, (Account, Contact, or Opportunity pages for example) even when the SalesLogix login is performed at different workstations, and other users do not experience the same problem, it probably is due to some contaminated...
    Posted to SalesLogix Support (Weblog) by on

  • SalesLogix 7.5 Web Client Setup Guidelines

    SLX 7.5 Web Client Setup Guidelines.txt Larry Halsrud has written a thorough guide for setting up Web Clients. I would recommend it to anyone setting up a SalesLogix Web system. The below guidelines must be followed for proper functioning of the SalesLogix 7.5 Web Client on a Windows workstation. 1.Your...
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  • SalesLogix 7.5.1 Web Client MailMerge Issue and Resolution

    We had a web client user successfully using Mail Merge on a test web installation but after production was put into place Mail Merge failed. With a little digging we discovered the initial download to install the Active Mail components places a .dll, Slxemailnotifier.dll, in the Windows\system32 dir...
    Posted to SalesLogix Support (Weblog) by on

  • Importing Users In SalesLogix 7.5.x

    There are times when the SalesLogix Administrator is asked to import users from an .xls spreadsheet. Fortunately there is a handy little import wizard built right into the Admin application (Insert | Import Users | From a .CSV file) that assists you with this task. After you have added the SalesLogix...
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  • Using a SQL Trigger to Remedy SalesLogix 7.5.1 Defect 1-68130

    In SalesLogix 7.5.1 Web client on a SQL2005 database there is a known defect where null values in the activity table prevent users from seeing activities in the Activities View. We have used scripts to correct the issue but those scripts must be run every time the issue reappears. Here is a trigger that...
    Posted to SalesLogix Support (Weblog) by on

  • Viewing SalesLogix Attachments

    There are times when the Attachments on the SalesLogix Lan and Web clients start to open slowly and the Attachments grid under the Accounts, Contacts, Opportunities, and Tickets take an eternity to open. Today we will explore methods to decrease that lag and keep your Documents folder under control....
    Posted to SalesLogix Support (Weblog) by on

  • What Happened to the SalesLogix Close Opportunity Form?

    I recently assisted a client with restoring the Close Opportunity Form that appears when you select "Closed - Won" from the Opportunity Status field. The form is dependent on the exact picklist value and that value had been changed to "Closed-Won". There are certain controls that...
    Posted to SalesLogix Support (Weblog) by on

  • SalesLogix Mobile 5.5 Install Tip

    If you have installed the SLX Mobile 5.5 Administrator and do not see the SalesLogix users in the Admin Dashboard there is a problem with the Datasource. The Datasource must use sysdba and the sysdba password in order to open the sysdba.users table. If you change the SalesLogix database settings username...
    Posted to SalesLogix Support (Weblog) by on
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