What does retirement mean to customers? If they are using Sage SalesLogix v7.2.X, beginning in July 2012, maintenance will cease for all 7.2.X versions of Sage SalesLogix and technical support will be available on a limited basis only. Beginning August 1, 2011, software updates for Sage SalesLogix v7.2.X will only be provided for critical data loss and security issues. After retirement, all Hot Fixes and Service Packs will cease for Sage SalesLogix v7.2.X and Feature Requests will no longer be accepted.
Customers with active support plans for Sage SalesLogix v7.2.X will continue to receive support until their contract expires; however, upon retirement, only troubleshooting support will be available. We encourage you to take this opportunity to work with Customer FX to plan your upgrade to the latest version — Sage SalesLogix v7.5.4.