More Articles from Author
When Should Customer Service Use AI and When Should a Human Step In?
Most of us have experienced the frustration of needing to speak with an actual human customer service representative but first having to jump through a series of hoops just to reach one. I’ve even had the especially unpleasant experience of not being able to reach a person at all.
By the end of the interaction, I wasn’t just frustrated. I...
[Webinar] Infor CRM SLX Admin Essentials: Xbar for Web and Email Marketing
On Tuesday, September 15, 2026, Infor is hosting an administrator-focused webinar covering two areas that can help organizations get more value from Infor CRM SLX: Xbar for Web and email marketing.
What's covered in the webinar?
Presenters Ed Heinsius and Mike Strieder will share configuration tips, administration best practices, and maintenance recommendations for Infor CRM SLX.
Attendees will learn how to:
Configure...
Infor CRM Mobile 4.4 Now Available: What’s New
Infor CRM Mobile 4.4 is now available for single-tenant cloud and on-premises customers. Explore business card capture, dashboards, workflows, and more.
Building AI-Powered Workflows in Creatio Without Writing Code
See how Creatio can combine AI with no-code business processes to qualify, summarize, and route incoming leads while keeping your existing business rules and human oversight in place.
Infor CRM Sync for Exchange: Verify Your Exchange Online Settings Before October 1
Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.
[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters
See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.
AI Readiness Checklist for CRM Teams: Is Your CRM System Ready for AI?
Before using AI in Creatio, make sure your CRM data, users, processes, and automation foundation are ready. Use this practical AI readiness checklist for CRM teams.
Build Your Creatio AI Skills with the 2026 AI Summer Program
Join Creatio’s free 2026 AI Summer Program to learn how to identify, build, deploy, and manage AI agents.
Creatio 10x Is Coming: Join the Webinar to Explore the Future of AI-Native CRM
Learn what's new in Creatio 10x and how AI-native CRM, agentic AI, and no-code automation are shaping the future of customer relationship management. Join the upcoming webinar and discover what's next.
Can’t Miss Webinar for Infor CRM SLX Admins: Utilizing the New Web Client Admin Tools
Join Infor’s upcoming webinar focused on managing and deploying updates using the new Web Client Admin tools in Infor CRM SLX.
