Articles by Brianna Ojard

Bpm’online Shines in the Digital Process Automation Category

The Forrester Wave report is out puts bpm’online near the top. You may have heard that bpm’online is a modern, adaptable, and feature rich CRM system, but did you know that it is also a processes powerhouse?  The recently release Forrester Wave report put bpm’online is its ‘Strong Performer’ category for Digital Process Automation based […]

What You Need to Know About Cloud Security and AWS

  As you’ve probably noticed, more and more software is being offered as SaaS, which means more and more data is being stored in the cloud. The ease of being able to access the information you need from literally anywhere with an internet connection is tempered with concerns about security.  Data security is a top […]

New Features Added to InboxGuru Just in Time for Spring

Spring has sprung!  It’s that wonderful time of year when birds return from winter migration, the trees begin to bud, and the sun is still out when you return home from your work day.  It also happens to mean new features from InboxGuru to make your email marketing campaigns even better.  Here are some of […]

Bpm’online v7.13.3 Offers Impressive List of New Features

      Bpm’online is dedicated to making improvements and creating fixes that will help accelerate your business, and the latest release is no different.  Version 7.13.3 adds new features to marketing, service, core functions, the mobile app, business processes, and development tools.  You’ll also find a few bug fixes sprinkled in.  Some new features […]

BI for Infor CRM: Advanced Analytics Out, Birst In

  For a very long time Advanced Analytics was the main Business Intelligence (BI) tool available for Infor CRM but, as you may have heard, Advanced Analytics is slowly fading away into the sunset.  It is no longer for sale through Infor and 2020 is the year the product reaches its EOL.  However, Infor’s not […]

Infor is Redefining Severity Levels

Changes go into effect February 25, 2019. Next week the new severity levels for Infor Support will go into effect.  Here is a roll up of the new definitions:   Read the announcement in it’s entirety: Infor Security Level_Update_eng2

CRM Watchlist Winner’s for 2019 Have Been Announced

Bpm’online recognized for the 5th time. The CRM Watchlist for 2019 recently announced it’s winners and bpm’online once again made the cut.  Out of the 73 competitors, 12 were chosen based on a myriad of criteria: Interested in learning more about bpm’online?  Visit our bpm’online product page, sign up for a free trial, or drop us a line.  […]

Infor is Making Changes to Remote Infor CRM Cloud Access

Big changes ahead when Infor CRM v8.4.01 Cloud is released. Infor has announced a big change to RDP access for customers and Business Partners coming with version 8.4.01 Cloud – namely that the access will be removed.  Should a customer or Business Partner require RDP access they will now need to make a request and […]

Expert Advice for Aligning CRM Sales, Marketing, and Service

Reserve your spot for this can’t miss webinar. This month Paul Greenberg, also known as the Godfather of CRM and author of “CRM at the Speed of Light”, is joining with bpm’online to discuss how to use CRM in a way that will align sales, marketing, and service.  Developing alignment of these core areas of CRM […]

Do You Need to Transform Your CRM Strategy in 2019?

You most likely do. Can you believe that in a couple weeks it will be Thanksgiving?  Before you know it we’ll be ringing in the New Year.  And while it may seem like it’s a ways off, now is the time to evaluate your CRM strategy to make sure that in 2019 you fully leverage […]

Using InboxGuru? Whitelist This IP

Important announcement for all InboxGuru users. InboxGuru sent out the following email this morning.  Let us know if you have questions.       Important Update: New IP Address to Whitelist Quick and Simple Happy Friday to all of you! We have a request for each of you before we begin the weekend. Please notify […]

Infor Xtreme Portal is Getting a New Name

Expect to start noticing changes over the coming months. The Infor Xtreme Portal is getting a new name, and I think it’s about time.  There is nothing “extreme” about it, so the name never made sense.  It’s a support portal, where end users and Business Partners go to report issues, search the knowledge base, and […]

Get Informed at Inforum 2018

Bonus: You get to hangout with Scott Weber. Have you registered for Inforum?  Taking place in Washington, D.C. September 24-27, Inforum is Infor’s annual customer event mixing product demos, educational sessions, networking, and entertainment.  And if that wasn’t enough to entice you I’ll sweeten the deal with this tidbit – you can hangout with Scott […]

Update to Infor CRM Cloud Staging Days

Infor changes their tune. At the end of December we let you know about a change to Infor’s free staging days for Infor CRM Cloud customers, namely that they would no longer be free.  Seems they’ve backtracked a bit (probably because having access to a staging server is crucial for Cloud customers, especially when upgrading […]

Spectre, Meltdown, and Infor CRM Cloud

What you need to know. Many of you have probably heard of Spectre and Meltdown, two major computer chip security flaws discovered in recent weeks.  These flaws make everything from desktops to smart phones to internet servers to cloud computing environments that use Intel chips (such as Amazon Web Services) vulnerable to attack.  This has […]

Changes to Staging Days for Infor CRM Cloud Customers

Long story short, you can no longer accrue free staging days. We just received an email from Infor Communities that effective December 31st, 2017 that Infor CRM Cloud customers can no longer accrue free staging days: “Policy Change for Staging Days As of Dec 31, 2017, there will no longer be “free” Staging Days per […]

Want Better Email Marketing from Within Infor CRM?

InboxGuru may be just what you’re looking for.   InboxGuru is the only 100% native Marketing Automation solution built exclusively for Infor CRM. Since its initial launch the team at InboxGuru has been hard at work transforming it into a “Best of Breed” marketing solution with the features you need nested right within Infor CRM, […]

Early Bird Registration for Inforum 2018 Now Open

And I mean really, really early. In case you are one of those people who likes to plan things way in advance, Infor just opened up registration for Inforum 2018 taking place September 24-27, 2018 in Washington, DC.   Currently the conference details are a little sparse (Infor has 10 1/2 months to fill in the blanks), […]

KnowledgeSync for Infor CRM (Saleslogix) Year End Promo!

Get Business Activity Monitoring at a discounted rate. Vineyardsoft, creator of KnowledgeSync for Infor CRM (Saleslogix), just announced a year end promotion that runs November 1 , 2017 through January 7th, 2018.  Check out the announcement below and let us know if you have questions. “Between November 1, 2017 and January 7, 2018, Vineyardsoft is pleased to […]

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