Articles by Brianna Ojard

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InboxGuru Starts Spring with Big Changes

InboxGuru recently announced that they had a number of new features for users to take their email marketing to the next level.  Check out what’s available:   Unsubscribe Center Create multiple unsubscribe pages to use in emails, whether it be for different languages or different branding. You still have the option of our original unsubscribe […]

Did You Miss Inforum 2020?

All the sessions are now available on demand. If you were unable to catch Inforum 2020 back in September, you now have the option to view all of the sessions on demand.  You’ll find the keynote address, industry focused topics, product focused topics, and tech sessions for analytics and insights, and Infor OS.  Any session […]

Get The Most Out of the New Infor User Community Site

Infor has a new User Community and with a few simple steps you can gain access and start sharing ideas, experiences, and knowledge about Infor CRM with other customers and partners.  Get started with the steps below: Step 1: Activate Concierge to gain SSO access to the new User Community platform. Steps to activate can […]

[Webinar] Advanced Marketing Capabilities AND Ease of Use

  Marketing Creatio: Easy to Use, Powerful Capabilities. A powerful e-mail marketing solution is the backbone of every company’s marketing strategy. Not only does it need to have advanced capabilities so you can build sophisticated email campaigns and track results, but it also needs to be easy to use. Enter Marketing Creatio. This marketing automation […]

Creatio’s Accelerate Global Conference is Moving Online for 2020!

Creatio’s Accelerate Global conference is known for being a great event.  Tons of useful information, interesting presenters, networking, and lots of fun.  This year the event is moving online (like all of 2020’s events), but you can expect access to the same high quality topics and speakers that Creatio is known for.  Some topics you […]

Say Goodbye to Internet Explorer 11 and Legacy Edge

Well, this is the end.  It’s time to say goodbye to Internet Explorer 11 and the legacy version of Microsoft Edge.  Microsoft has officially announced that it will end support for Internet Explorer 11 across its online services like Office 365, OneDrive, Outlook, and more on August 17, 2021.  Support with the Microsoft Teams web […]

Reminder: Inforum 2020 is Less Than a Month Away!

  If you haven’t registered for Inforum 2020: The digital experience there’s still time.  For obvious reasons (hint: COVID) the in person conference that was scheduled to take place has been moved to an online event.  But that doesn’t mean that Infor is scaling back on the sessions available for customers to learn about products […]

Creatio Wins the 2020 People’s Choice Stevie Award

This year was The 18th Annual American Business Awards and Creatio walked away with the People’s Choice Stevie Award in the Digital Process Automation Solution category.  Katherine Kostereva, CEO and Managing Partner at Creatio, had this to say: “It’s a pleasure for us to receive this prestigious business award for our Digital Process Automation solution. To […]

DestinationCRM.com’s Top 100 CRM Companies in 2020

  DestinationCRM.com and CRM Magazine recently released their 2nd annual “CRM Top 100” issue in which they highlight the leading companies that are paving the way in, “the hottest trends and technologies in customer service, marketing, and sales—the three pillars of CRM.”  Creatio (formerly bpm’online.com) was recognized on the list for all 3 categories.  COVID-19 has […]

The Gartner Magic Quadrant for CRM Customer Engagement Center Now Available

And Creatio (formerly bpm’online) is recognized for the 6th consecutive year! Every year Gartner, a leading research and advisory company, puts out a report that evaluates CRM vendors and their completeness of vision, and ability to execute that vision, with regards to their customer engagement center offerings.  Creatio made that list again for 2020. According […]

Inforum 2020 Goes Digital

  Things are going to be a little different this year (but I think we’re getting used to that). Infor just announced that this year for Inforum 2020 some changes will be made, namely that Inforum is going digital.  Given the current situation with COVID-19 I don’t think the switch from an in-person event to […]

There’s Still Time to Register!

  Find Out How Implementing Sales Creatio Can Benefit Your Organization  Sales Creatio is an award winning, cloud-based CRM that has a proven track record for helping organizations increase sales efficiency, improve sales outcomes, and strengthen customer relationships.  Sound like something you’d be interested in learning more about?  Join us on Wednesday, April 29th at 2pm CDT as […]

How One Company Took Customer Relationships to The Next Level

The QTI Group strengthened customer relationships after implementing Sales Creatio. When The QTI Group, an organization focused on helping businesses address HR needs, started looking for a way to deepen their customer relationships and unite their 4 lines of business they soon realized that there was no central place to access all of their customer […]

KnowledgeSync v10 is The Most Powerful Version Yet

      Alerts and automation have been extended to 1,000s of web apps. The newest version of KnowledgeSync, an alerts and workflow solution that’s a perfect compliment to CRM, is now available.  KnowledgeSync v10 comes with a number of improvements meant to ensure vital information your organization needs never falls through the cracks, resulting […]

[Register] This Award Winning Product Will Benefit Your Organization

  Now’s your chance to see how Sales Creatio can positively impact your sales strategy. Why would you want to implement Sales Creatio (formerly bpm’online), an end-to-end sales cycle management software? For starters, it was named a leader in Gartners 2019 Magic Quadrant for Sales Force Automation. Hailed by Gartner as “…a UI that is […]

[Video] Sales Creatio Provides Measurable Benefits to Health e(fx)

Sales Creatio is part of the CRM Creatio (formerly bpm’online) suite, and whether you purchase it as a standalone product or implement it along with Marketing Creatio and Service Creatio, it is sure to have a positive impact on your bottom line and your customer’s overall satisfaction.  Health e(fx) is a great example of how […]

Creatio v7.15.4 (formerly bpm’online) is Serving Up New Features and Fixes

Creatio just gets better and better.           Something we here at Customer FX love about Creatio (formerly bpm’online) is their commitment to regularly scheduled product improvements.  This month Creatio announced the release of version 7.15.4 which brought with it many enhancements and updates that touch every area of the product.  Enhancements […]

Service Creatio Now Free for Organizations Fighting the COVID-19 Pandemic

These are crazy times and Creatio is here to help.     Creatio (formerly bpm’online) is doing their part to help healthcare, charity, volunteering, governmental, and similar organizations that are working to fight against the COVID-19 pandemic by offering Service Creatio for no cost between now and October 1, 2020.  Service Creatio enables organizations to […]

This Innovative CRM Now Has a New Name

          Last week some big news dropped – bpm’online officially changed its name to Creatio.  And they didn’t just announce this change with a standard press release, they went big.  Jump out of a plane big.  Did you miss it?  Take some time and watch the video.  The name change isn’t […]

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