Articles by Brianna Tinjum

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[Webinar] Workflow Management in Infor CRM SLX

Infor is continuing their webinar series to help you maximize the potential of your Infor CRM SLX system.  On Tuesday, June 4th, at 10:30a CDT, the focus will be on workflows.  Workflows provide value because they give a structured approach to completing tasks or processes.  Utilizing workflows will help you to gain efficiency and consistency, […]

Product Update: Creatio 8.1.2

You’re going to want this update. Creatio 8.1.2 is being rolled out to customers, and with it are significant enhancements that will impact user productivity within their respective roles, particularly with the introduction of new apps tailored to Marketing Creatio users.  Below are some of the highlights of the newest version of Creatio as well […]

The Clock is Ticking…Register for No-Code Days Now!

We’re officially a month out from No-Code Days Florida – a fun, informational, and inspirational in-person conference with an intense focus on the future of no-code and CRM.  If you’re still on the fence about attending, here are some highlights from the agenda: May 9th The day will start with sessions meant for every role […]

[Webinar] Improve Your Infor CRM Skills and Effectiveness

Are you getting the most out of your CRM implementation?  Infor is launching a quarterly webinar/training series designed to elevate your proficiency with Infor CRM SLX.  The first session will take place Tuesday, March 26th, 2024 at 11:30 EDT. In the inaugural session, Infor will delve into essential strategies to streamline your CRM experience and maximize […]

The Future of Work: Embracing No-Code and Gen AI Innovation with Creatio Copilot

Earlier this week Creatio debuted Copilot, which marries Gen AI and no-code technologies with an aim to augment human potential, streamline workflows, and boost productivity across various sectors. From sales to marketing to customer service, Creatio Copilot promises to transform the way organizations operate. The presentation touched on common myths about AI and no-code, new […]

[Video] An Overview of Creatio’s Agent Desktop

The Creatio Agent Desktop is a tool to improve the tasks typically performed by call center and helpdesk agents.  You’re able to manage cases in a single window, access a customer’s profile, and overall improve customer experience.  With the agent desktop, an agent can efficiently handle tickets in omnichannel mode, manage both incoming and outgoing […]

🤖 Generative AI Use Cases Using Out-of-the-Box Functionality

Next Tuesday, March 12th at 10a EDT, Creatio will host a webinar featuring Creatio Copilot, which utilizes Generative AI and No-Code technologies to deliver an unseen level of efficiency and agility.  There are so many possibilities when it comes to the use of Gen AI it can be hard to know where to start.  This webinar […]

Save the Date! Creatio Generative AI 🤖 Webinar March 12th

AI isn’t going anywhere, and organizations are finding more and more ways to implement AI to make a positive impact on their business.  If you’re looking for ways to use AI to make improvements, your CRM is a great place to start!  On March 12th, 2024 at 9a CST Creatio will host a Generative AI […]

Creatio 8.1.1: New Order and Contract Management App, Improved Calendar UX, New User Licenses, and More!

Chances are you’ve received communication from Creatio that your system will be updated to Creatio 8.1.1 in the coming days, and if you haven’t, you will soon.  What can you expect from the newest release?  Keep reading… There’s now a composable app for Contract and Order Management.  Manage your product catalog, orders, invoices, contracts, and […]

Webinar: Preview of the Upcoming Launch of Infor CRM SLX v9.2

The launch of Infor CRM SLX v9.2 is coming soon and Infor is hosting a webinar to share the new features and functionality that will be available.  Topics will include: Customer Journey: Visual and intuitive customer journey tools define the touch points your customers have with you—guiding your prospects to customers. SpeedSearch enhancements have a […]

The Software Report Names Its Top 100 Software Companies of 2023

  The 4th annual Top 100 Software Companies has been announced by The Software Report and Creatio has made the list!  The Top 100 Software Companies are chosen after an indepth evaluation, involving a thorough analysis of feedback from nominations and extensive research into a company’s history. This includes scrutiny of publicly available information and […]

The Era of Composable No-Code is Coming on September 20th

Mark your calendars for September 20th and get ready for a major platform update – Creatio 8.1 Quantum Release: The Era of Composable No-code.   Quantum is a next-generation release of Creatio’s no-code platform, which empowers users to assemble applications with no-code components. This unique composable approach will enable organizations to experience a maximum degree of […]

ChatGPT and CRM: How AI is Transforming the Way We Manage Customer Relationships

CRM helps companies manage their interactions with current and potential customers, making it an important component of their business. In today’s digital age, businesses are increasingly turning to Artificial Intelligence (AI) tools like ChatGPT to enhance their CRM strategies. ChatGPT, a cutting-edge language processing AI tool, is transforming the way we manage customer relationships. In […]