Articles by Customer FX

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Why does SalesLogix automatically update the modifydate when I update a table?

When creating a new Integrity Checker test to update a table it seems to automatically update the MODIFYDATE of that table, even though it is not in the UPDATE statement for the test. Is there any way of stopping that from happening. We have sometimes to fix the data in one field in all records in the table due to a bug but don't want to change the modifydate as there is some other functionality that relies on this date to include/exclude r...

How do I delete the Reference Assemblies in SalesLogix?

The Reference Assemblies folder is in the c:Program Files (x86) directory not the Saleslogix directory. I am trying to delete it but it will not. I changed the ownership from TrustedInstaller to Administrator and when logged in as Adminstrator, I still cannot delete. How do I delete this??

Are there Limits when you use SQL Express with SalesLogix?

I have been getting the following error on Remote DBs lately: Could not allocate space for object 'dbo.INDEXUPDATES' in database 'SLXRemote' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. I have noticed that the problem users are those who hav...

How do you trouble shoot new fields that will not show up on the SalesLogix tabbed view where they should be?

I added some custom fields to the Account table, all of them are long integer types. I placed them on a custom tab view in edit boxes. As Admin I can see the data in all of the edit boxes. As a regular user with all rights, I can only see three out of these same five fields. All of the edit boxes have the same exact properties except for text, name, left, top and width. Two fields will not show anything and I can't seem to figure out why. T...

Can you or Should you merge Contacts and Accounts on a SalesLogix Remote Database??

We are on 7.2.2 LAN with Remote Users and 1 Remote Office. What is the conventional wisdom regarding allowing remote users (Remote Office and/or Single user Remote Databases) to Merge Account and Contacts? The SalesLogix application doesn't seem to care in that it allows it, but are there gotcha's in there or should it always be performed on the host and/or by the admin role? Answer: Not recommended. If possible always do this (and o...

Are there any Issues with the naming of the entity header in SalesLogix?

I am creating a new data grid using the wizard in AA in the 7.5.1 web client. Using the wizard, I can choose all needed fields. But after the form is created when I try to add any new fields, the drop down for the data fields is blank. I checked the entity and all of the fields are available. I think it could be an issue with the "invoice history header" entity but I sure cannot find it.

Creating SalesLogix Groups and Sharing Them With All Users.

Question: In the past we provided all our users with instructions to set up SalesLogix groups. This has resulted in far too many groups for the Administrator to sort through when they are logged on. Can we: 1) Delete all user defined tabs? 2) Have the Administrator create & then distribute the consistent tabs?

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