Articles by Dan Ramsey

Upgrade Databases Included with Infor CRM SLX Install Media to Required Version

by Dan Ramsey | Sep 12, 2023 | Infor CRM

After attaching a database included on the Infor CRM SLX instal media, it must be upgraded to match the version of Infor CRM SLX on the media.

Attach Database from Infor CRM SLX Install Media

by Dan Ramsey | Sep 5, 2023 | Infor CRM

It is possible to obtain Infor CRM SLX database files from the install media; and to put them in place using either using the install application, or by attaching them manually.

Configure the SData Sync Portal in Infor CRM SLX

by Dan Ramsey | Aug 15, 2023 | Infor CRM

When you set up a synchronization in Infor CRM SLX, you must also set up the SData Sync Portal to serve as a point of connection for the system being integrated.

Infor CRM SLX Client Site Deployment Options

by Dan Ramsey | Aug 8, 2023 | Infor CRM

In Infor CRM SLX, there are may settings in the Deployment window of Application Architect that allow one to specify the properties of the web client site in IIS.

Backup the Project Workspace VFS within the Infor CRM SLX Database

by Dan Ramsey | Jul 27, 2023 | Infor CRM

In recent versions of Infor CRM SLX, it is possible to backup the Project Workspace VFS by backing up the two VFS tables in SQL.

Locate (and Delete) Infor CRM SLX Connections in the Windows Registry

by Dan Ramsey | Jul 21, 2023 | Infor CRM

If there is a corrupt connection in Infor CRM SLX, it is possible to delete it by deleting the Windows registry key that holds the connection data.

Back Up and Restore an Infor CRM SLX Database

by Dan Ramsey | Jul 6, 2023 | Infor CRM

The SQL database used by and instance of Infor CRM SLX can be backed up and restored using the SQL Management Studio.

Using Roles in Infor CRM SLX to Control User Permissions

by Dan Ramsey | May 31, 2023 | Infor CRM

Permissions in the Infor CRM SLX web client are controlled by assigning Roles to Users in the Administration section of the web client.

Configure Infor CRM SLX Mobile Portal for Windows Authentication

by Dan Ramsey | Apr 26, 2023 | Infor CRM

It is possible to set the Infor CRM SLX mobile app to use Windows authentication, though login with Windows credentials is still required.

Troubleshooting Steps When Reports Are Not Working in Infor CRM SLX

by Dan Ramsey | Mar 30, 2023 | Infor CRM

If Reports are not running, you can troubleshoot by verifying that other jobs are running, and that the documents path is functioning for all users.

Which Versions of Windows and SQL Should I Use With Infor CRM SLX 9.0?

by Dan Ramsey | Mar 16, 2023 | Infor CRM

The most recent version of Windows Server and the most recent version of MS SQL supported for use with Infor CRM SLX 9.0 are Windows Server 2019 and MS SQL 2019, respectively.

Slowness in Infor CRM SLX LAN Client Alleviated by Adjusting Windows SMB Settings

by Dan Ramsey | Feb 17, 2023 | Infor CRM

Windows SMB protocol can cause slowness when dealing with attachments in Infor CRM SLX LAN client, which can be alleviated by changing some the SMB setting in the registry.

Open Firewall Ports Needed for DMZ Installation of Infor CRM SLX

by Dan Ramsey | Nov 11, 2022 | Infor CRM

When setting up the Infor CRM SLX web client in a DMZ, there are certain ports that need to be opened on the exterior and interior firewalls.

SQL Native Client for Infor CRM SLX

by Dan Ramsey | Oct 28, 2022 | Infor CRM

In order for Infor CRM SLX LAN software to connect to a database, the SQL Native Client must be installed on the machine.

Anti-Virus Exclusions for Infor CRM SLX

by Dan Ramsey | Sep 30, 2022 | Infor CRM

Excluding certain folders from active monitoring by anti-virus software can greatly help with troubleshooting performance issues.

IIS Binding Configuration for Infor CRM SLX

by Dan Ramsey | Aug 30, 2022 | Infor CRM

It is possible to host multiple Infor CRM SLX sites (or other sites) on the same IIS server instance, as long as each site has a unique port and host name combination.

Manually Configure IIS for Infor CRM SLX Web Client

by Dan Ramsey | Jul 25, 2022 | Infor CRM

It is sometimes desirable to control the IIS settings for the Infor CRM SLX web client manually, rather than having them set by Application Architect.

Add Infor CRM SLX Web Client to Trusted Sites

by Dan Ramsey | Jul 13, 2022 | Infor CRM

There are cases in which you need to adjust the Internet Options on your computer to allow the Infor CRM SLX web client site to function.

Using a Backup File to Move the Infor CRM SLX Database to a New SQL Instance

by Dan Ramsey | Jul 5, 2022 | Infor CRM

Here is quick outline of how to move an Infor CRM SLX database from one instance of SQL to another.

Quick and Dirty Troubleshooting for Infor CRM SLX

by Dan Ramsey | Jun 21, 2022 | Infor CRM

If you can do even a little bit of Infor CRM SLX troubleshooting, you can alleviate many issues without rebooting the whole server.