Articles by Dan Ramsey

Which Versions of Windows and SQL Should I Use With Infor CRM SLX 9.0?

by Dan Ramsey | Mar 16, 2023 | Infor CRM

The most recent version of Windows Server and the most recent version of MS SQL supported for use with Infor CRM SLX 9.0 are Windows Server 2019 and MS SQL 2019, respectively.

Slowness in Infor CRM SLX LAN Client Alleviated by Adjusting Windows SMB Settings

by Dan Ramsey | Feb 17, 2023 | Infor CRM

Windows SMB protocol can cause slowness when dealing with attachments in Infor CRM SLX LAN client, which can be alleviated by changing some the SMB setting in the registry.

Open Firewall Ports Needed for DMZ Installation of Infor CRM SLX

by Dan Ramsey | Nov 11, 2022 | Infor CRM

When setting up the Infor CRM SLX web client in a DMZ, there are certain ports that need to be opened on the exterior and interior firewalls.

SQL Native Client for Infor CRM SLX

by Dan Ramsey | Oct 28, 2022 | Infor CRM

In order for Infor CRM SLX LAN software to connect to a database, the SQL Native Client must be installed on the machine.

Anti-Virus Exclusions for Infor CRM SLX

by Dan Ramsey | Sep 30, 2022 | Infor CRM

Excluding certain folders from active monitoring by anti-virus software can greatly help with troubleshooting performance issues.

IIS Binding Configuration for Infor CRM SLX

by Dan Ramsey | Aug 30, 2022 | Infor CRM

It is possible to host multiple Infor CRM SLX sites (or other sites) on the same IIS server instance, as long as each site has a unique port and host name combination.

Manually Configure IIS for Infor CRM SLX Web Client

by Dan Ramsey | Jul 25, 2022 | Infor CRM

It is sometimes desirable to control the IIS settings for the Infor CRM SLX web client manually, rather than having them set by Application Architect.

Add Infor CRM SLX Web Client to Trusted Sites

by Dan Ramsey | Jul 13, 2022 | Infor CRM

There are cases in which you need to adjust the Internet Options on your computer to allow the Infor CRM SLX web client site to function.

Using a Backup File to Move the Infor CRM SLX Database to a New SQL Instance

by Dan Ramsey | Jul 5, 2022 | Infor CRM

Here is quick outline of how to move an Infor CRM SLX database from one instance of SQL to another.

Quick and Dirty Troubleshooting for Infor CRM SLX

by Dan Ramsey | Jun 21, 2022 | Infor CRM

If you can do even a little bit of Infor CRM SLX troubleshooting, you can alleviate many issues without rebooting the whole server.

Install SQL for Infor CRM SLX

by Dan Ramsey | Jun 13, 2022 | Infor CRM

There are several considerations to take into account when installing a SQL instance on which to host the Infor CRM SLX database.

How to Edit a Pick List in Infor CRM SLX

by Dan Ramsey | May 5, 2022 | Infor CRM

In Infor CRM SLX, you can edit pick lists either in the Administrator program or in the Administration section of the web client.

Installing the 8.5.0.1 update for Infor CRM SLX

by Dan Ramsey | Apr 8, 2022 | Infor CRM

Though slightly changed in version 8.5, the procedure for applying an update for Infor CRM SLX within the same version has been largely unchanged for most of the 8.x versions.

New Connection Interface for Infor CRM SLX Application Architect 8.5.0.1

by Dan Ramsey | Mar 17, 2022 | Infor CRM

The 01 update for Infor CRM SLX 8.5 converts Application Architect to a 64-bit program, which now requires its own connection to the database.

Requirements for Documents Folder in Infor CRM

by Dan Ramsey | Feb 15, 2022 | Infor CRM

You can set up any shared folder as the Documents folder, as long as all CRM users are able to reach it.

Set Up a Test Instance of Infor CRM

by Dan Ramsey | Feb 8, 2022 | Infor CRM

It is advisable to set up a test instance of Infor CRM, so any prospective changes may be applied their first before being implemented in the live database on the production instance.

Log4j and Infor CRM

by Dan Ramsey | Dec 15, 2021 | Infor CRM

Infor CRM is not vulnerable to the log4j security exploit, but there are steps that can be taken to make some of its supporting programs more secure.

Set Up Final Tasks on a New Infor CRM Instance

by Dan Ramsey | Nov 23, 2021 | Infor CRM

There are a few final tasks needed to get a new deployment of Infor CRM ready to use.

Set Up SpeedSearch on a New Infor CRM Instance

by Dan Ramsey | Nov 17, 2021 | Infor CRM

It is necessary to connect Infor CRM SpeedSearch to the database and run indexing before it will be operational.

Set Up Job Service on a New Infor CRM Instance

by Dan Ramsey | Nov 11, 2021 | Infor CRM

When setting up new Infor CRM instance, it is advisable to check the Saleslogix Job Server and run a test job.