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David Tinjum

Dave is Founder and President of Customer FX Corporation. We all feel sorry for Dave - he's a wanna be geek who can't write a single line of code. How pathetic! Lucky for him, he's surrounded by a whole team of Alpha Geeks. Dave has been an industry insider since 1987 and is called the "Godfather of CRM" by some of his long time peers. He served as Chair of the GoldMine Channel Partner Council from 1993-2000 and Chair of the SalesLogix Business Partner Advisory Council from 1998-2004.
205 ARTICLES PUBLISHED — POPULAR ARTICLES

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Collaborative Email – Next Evolution of Email?

I'm involved with a VC funded startup based in Scottsdale, AZ that's trying to innovate it's way to the first fundamental change to email in the last 20 years.  We've designed a product best described as "Collaborative Email" that builds on the app most used by business people - email - and adds in task management and collaborative tools. ...

Creating a New Literature Request in SalesLogix Web / Cloud [Video]

In this SalesLogix Training webinar I will demonstrate how to create a New Literature Request, using the LIterature Item that we created in the last webinar.

SalesLogix Cloud Speed Search Demo [Video]

SalesLogix Demo of Speed Search capability.

SalesLogix Cloud Advanced Lookup Demo [Video]

Demonstration of the advanced lookup features built into the Sage SalesLogix web / cloud client.

SalesLogix Cloud Context Sensitive Help Demo [Video]

Demonstration of the context sensitive or content aware help system built into the Sage SalesLogix web / cloud client.

SalesLogix Mobile iPhone App Settings Screens [Video]

Demonstration of the SalesLogix Mobile iPhone App Settings Screens.

SalesLogix Cloud Opportunity Group Update Demo [Video]

Demonstration of the SalesLogix Web / Cloud clients ability to update key fields in multiple opportunity records at one time.

SalesLogix Mobile iPhone App Activities Screens [Video]

Demonstration of the SalesLogix Mobile iPhone App Activities Screens.

SalesLogix Cloud Lead Assignment Demo [Video]

Demonstration of the ability to pre-qualify and assign a new Lead in the SalesLogix web / cloud client.

SalesLogix Mobile iPhone App Ticket Screens [Video]

Demonstration of the SalesLogix Mobile iPhone App Ticket Screens.

When Should Customer Service Use AI and When Should a Human Step In?

Most of us have experienced the frustration of needing...

Increase Attachment Size Allowed in the Infor CRM SLX Web Client

It is possible to increase Infor CRM SLX's limit on the size of a file that can be uploaded by editing values in web.config file.

A Closer Look at the AI Features in Infor CRM v10

Infor CRM v10 includes several built-in Generative AI features that go beyond a simple chatbot. Here's a closer look at AI Summary, AI Assistant, AI Newsfeed, and AI-assisted email drafting.

[Webinar] Infor CRM SLX Admin Essentials: Xbar for Web and Email Marketing

On Tuesday, September 15, 2026, Infor is hosting an...

Infor CRM Mobile 4.4 Now Available: What’s New

Infor CRM Mobile 4.4 is now available for single-tenant cloud and on-premises customers. Explore business card capture, dashboards, workflows, and more.