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Jason Buss

Jason is a senior application developer with Customer FX.
117 ARTICLES PUBLISHED — POPULAR ARTICLES

More Articles from Author

Infor CRM 10: Phone Number “Starts With” Search Not Working with Formatted Numbers

Infor CRM 10's Starts With search may fail to find phone numbers stored with formatting characters. Learn why this happens, how to identify affected records, and how to resolve the issue.

A Closer Look at the AI Features in Infor CRM v10

Infor CRM v10 includes several built-in Generative AI features that go beyond a simple chatbot. Here's a closer look at AI Summary, AI Assistant, AI Newsfeed, and AI-assisted email drafting.

Exploring AI Options for Infor CRM v10

I've started taking a closer look at the AI capabilities built into Infor CRM v10. Over the next several posts, I'll share what I learn. From the built-in features and supported AI providers to implementation considerations, costs, and practical use cases.

Top 5 Best Practices for a Smooth Infor CRM Upgrade

Upgrading Infor CRM does not have to be stressful. This guide covers the top five best practices for preparing your environment, handling customizations, merging web.config changes, and running a clean, predictable upgrade.

Searching SQL Server Views, Stored Procedures, and Functions for a Specific String

Quickly locate where a field or keyword is used in your SQL Server database by searching across view definitions, stored procedures, and functions. This simple script helps Infor CRM developers and DBAs trace dependencies, clean up legacy code, and understand how data flows through customized environments.

Precompiling and Warming Up Infor SLXClient and SData Portals Using aspnet_compiler.exe

Precompiling and Warming Up Infor SLXClient and SData Portals Using aspnet_compiler.exe When hosting Infor SLXClient and SData portals on IIS, the first request after an application pool restart can experience slow response times due to Just-In-Time (JIT) compilation. To improve the user experience, you can precompile these portals using the built-in aspnet_compiler.exe, effectively "warming up" the sites. This blog post will...

How to Retrieve Picklist Data in InforCRM: A Quick Guide

Learn how to efficiently retrieve picklist data in InforCRM, including a detailed explanation of the picklist structure, SQL queries for header rows and items, API usage, and custom scripting examples.

Adding a Email link to a datagrid in Infor CRM SLX for Windows

Adding an email link to a datagrid in Infor CRM SLX for Windows can be a useful feature to allow users to quickly send emails to a specific recipient without having to manually enter the email address. In this article, I will outline how to create an email link in a datagrid using VBScript in Infor CRM SLX for Windows.

Modifying standard entity properties and objects to “Custom” in Infor CRM

With InforCRM version 8.5.1, custom or modified items in the project explorer now show up with a specialized icon to indicate their "Custom" status. Only "Custom" items can be added to bundle manifests.  This means that any out of the box item can no longer be bundled. Fortunately, there is an easy way to make Application Architect identify an item as Custom, without having to modify that object.

Adding Yes/No display for boolean fields in InforCRM (SalesLogix) datagrids

InforCRM has had the ability to define boolean entity properties as either True/False or Yes/No for a long time, however in a recent project, I found that displaying such an entity property as a bound field in a Data Grid would always display True or False (or nothing, if not set) regardless if it was set as a Yes/No data type.

When Should Customer Service Use AI and When Should a Human Step In?

Most of us have experienced the frustration of needing...

Increase Attachment Size Allowed in the Infor CRM SLX Web Client

It is possible to increase Infor CRM SLX's limit on the size of a file that can be uploaded by editing values in web.config file.

A Closer Look at the AI Features in Infor CRM v10

Infor CRM v10 includes several built-in Generative AI features that go beyond a simple chatbot. Here's a closer look at AI Summary, AI Assistant, AI Newsfeed, and AI-assisted email drafting.

[Webinar] Infor CRM SLX Admin Essentials: Xbar for Web and Email Marketing

On Tuesday, September 15, 2026, Infor is hosting an...

Infor CRM Mobile 4.4 Now Available: What’s New

Infor CRM Mobile 4.4 is now available for single-tenant cloud and on-premises customers. Explore business card capture, dashboards, workflows, and more.