Somewhere along the magical trail of breadcrumbs that leads you into the world of an integrated ION Infor CRM system, you define the location of the IOBOX database. This is the intermediate database that ION actually reads and writes to. This configuration is done initially using the set-up tools. If you have to change this […]
I recently discovered an issue with a client who was on the 8.3.09 version of the Infor CRM web client. They were unable to see new picklist items that had been added to various picklists. The way that picklists operate in the web client is that initially a query is made to the database to […]
This article outlines an issue with using calculated fields to construct the Infor CRM LAN client hyperlink string due to issues using forward slashes in calculated fields.
In the Infor CRM web client, when you Close and Win an opportunity one of the things that happens is the Opportunity Products on the Opportunity become Assets at the Account level. Several of our clients have asked how to turn off this functionality. Unfortunately it is not as easy as it should be to […]
Discussion of issues with include script attributes on quick forms in the Infor CRM web client.
The new skin applied to the Infor CRM 8.4.03 web client is a bit, shall we say, garish. I have come up with a more subdued color scheme to avoid your eyes from bleeding too much while you work in the client. This is what the standard client looks like: And this is the updated […]
A long time ago I wrote about how to add a pre condition to a lookup control in the Infor CRM web client. I realized that I had not really specified the options when creating a new LookupPreFilter, specifically what options you have in the OperatorCode. When you add a lookup pre-condition at design time […]
Infor CRM: Error creating manifest by project differences. “hexidecimal value 0x00, is an invalid character”
Infor CRM Web: Error creating manifest by project differences. “hexidecimal value 0x00, is an invalid character"
In the 8.4 Infor CRM web client, if you add a phone number column to an SData grid it does not handle formatting phones that contain extensions. Phones that are just 10 digits format fine as (nnn) nnn-nnnn but if you add a phone value like “6515554444×123” that value does not show formatted but instead […]
The Infor CRM 8.4 Update 01 release finally happened (again). A few of the highlights I got out of reading the release documents: In both the LAN and Web client: The Do not solicit field on the Contact Detail view is now selected by default. When creating a new contact, the default setting for […]
In Infor CRM version 8.3.06 the Job Service can get stuck in Paused Mode. This is Fixed in version 8.3.08 and higher. If you run into this issue where all the jobs are stuck you can follow these steps to fix it: Shut down the Saleslogix Cache service Shut down the Saleslogix Job service Run […]
I had a customer request that the phone number column on the Infor CRM Participant tab of the Activity or History screens be formatted like phone numbers are elsewhere in the client instead of just a run together string of numbers. To do this you need to extend the ActivityEditorAttendeesTab widget. The easiest way to […]
I found that there is an override method to the normal Field Level Security implementation in the Infor CRM web client that will override the normal team/user based field level security for a record. The Field Level security is implemented in the class Sage.SalesLogix.Security.FieldLevelSecurityService. Within that class there is an override method AccessForPropertyBoeOverride. One of […]
Troubleshooting why some activities could not be edited or deleted leads to a newly discovered data consistency issue with the USERNOTIFICATION table.
We recently ran into an issue with a client on 8.4 who was doing a back-end SQL data import into the Activity table. The were unable to see any of the Activities from the main Activity Manager page in the web client. The Activities could be seen under the Activity tabs under the Account, Contact, […]
The Infor CRM web client in at least versions 8.3.09 and 8.3.10 there is inconsistency in when, or if, the “Unsaved Data” dirty flag appears at the top of the web client to let users know that there are unsaved changes on the page. Sometimes this flag does not show until a post back occurs. […]
How to edit the Infor CRM Web Client's name control edit dialog which is a tasty dojo widget.
In an earlier post from last week I talked about how to fix pre-8.3 systems. In Infor’s never ending quest to make a never ending quest, they decided to change where this stuff exists in Infor CRM v8.3.0 and up. This Chrome bug only exists pre (I think 8.3.04) so this only affects early versions […]
Normally, a lookup in the Infor CRM Web Client is determined based on the order of the columns as defined at design times. The search of the lookup defaults to the left most column in the layout and this is also the default sort of things that are returned. There is a way to change […]
At the end of May Chrome released a new version that makes it incompatible with the xstyle parsing of css that older Infor CRM clients use. You can read more about it here. The fix for this is pretty simple but a pain in the butt to make since it requires editing the Sage-Combined.js file, […]