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Mark Duthoy

137 ARTICLES PUBLISHED — POPULAR ARTICLES

More Articles from Author

InforCRM (formerly Saleslogix) Job Service Common Fixes

Infor CRM Mark Duthoy Mark Duthoy -
There are three issues with the Job Service I have seen frequently.

Infor CRM (formerly Saleslogix) HTTP Error 401.2 -Unauthorized

Infor CRM Mark Duthoy Mark Duthoy -
When HTTP Error 401.2 -Unauthorized appears in your web browser

Solving the Infor CRM or Saleslogix Database Manager Crash

Infor CRM Mark Duthoy Mark Duthoy -
We had an issue with the Database Manager on our 8.3.6 Infor system where the Database Manager would start to open all of the tables but at the last table, it would hang and eventually crash the Administrator or the Architect.  The tables would open correctly in SQL Management Studio so we felt certain the database was not corrupted.

Correcting the IsBranding Enabled error for InforCRM and Saleslogix

Infor CRM Mark Duthoy Mark Duthoy -
When you are opening an InforCRM application before the login screen loads you see the Error "IsBrandingEnabled"

Infor CRM (formerly Saleslogix) Groups Based on Dates

Infor CRM Mark Duthoy Mark Duthoy -
If you are building a group based on a date and using => for the date condition we are seeing issues on selecting the beginning date

InforCRM 8.3.6 (formerly Saleslogix) Default Groups Do Not Load

Infor CRM Mark Duthoy Mark Duthoy -
In the new Office Profile setting that is introduced in version 8.3.6 there is a groups tab.  Under that tab is a setting "Specify the maximum number of groups users can display".  If this is set to zero it is supposed to display all groups but times out on the group load.  Setting this to 30 resolved the issue...

Resolving Invalid Directory Errors In Infor CRM (formerly SalesLogix) Speedsearch

Infor CRM Mark Duthoy Mark Duthoy -
When configuring SpeedSearch you typically share the SpeedSearch Directory and all the subdirectories are now shared and available for users.

Using the Hosts File With InforCRM SpeedSearch

Infor CRM Mark Duthoy Mark Duthoy -
There will be times when the SpeedSearch Server is on an application server in the company domain and the web host is out in the DMZ

Infor CRM 8.3 Remote User’s Login Fails

Infor CRM Mark Duthoy Mark Duthoy -
after rebooting the connection failed with the message "Unable to connect to server".

Infor CRM 8.3.x Web Client Edit Options Are Missing

Infor CRM Mark Duthoy Mark Duthoy -
After adding a custom bundle to Infor CRM (formerly Saleslogix) in the Application Architect two users were missing the Edit Option on a Manage Mail Options Form that was not affected by the new custom bundle, and one other user still had the Edit Option on the form. So the first thing we checked is the user's roles

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

Infor CRM
See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

Infor CRM
In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

AI Readiness Checklist for CRM Teams: Is Your CRM System Ready for AI?

Creatio
Before using AI in Creatio, make sure your CRM data, users, processes, and automation foundation are ready. Use this practical AI readiness checklist for CRM teams.

Build Your Creatio AI Skills with the 2026 AI Summer Program

Creatio
Join Creatio’s free 2026 AI Summer Program to learn how to identify, build, deploy, and manage AI agents.

Exploring AI Options for Infor CRM v10

Infor CRM
I've started taking a closer look at the AI capabilities built into Infor CRM v10. Over the next several posts, I'll share what I learn. From the built-in features and supported AI providers to implementation considerations, costs, and practical use cases.

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Latest Articles

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Infor CRM 0
Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

Infor CRM 0
See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

Infor CRM 0
In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

Popular Articles

Invoking a Multi-Select Lookup Dialog on a Creatio Freedom UI Page

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Creatio 8.1 introduces two new features when it comes...

Dynamically Filtering a Lookup on a Creatio Freedom UI Page

Creatio 18
Filtering lookups on a Freedom UI page is something...

Embedding an IFRAME on a Creatio Freedom UI Page

Creatio 29
In a previous article I outlined how to embed an IFRAME on a Classic Creatio page. This article will outline how to do this for a Freedom UI page. We'll accomplish this by creating a simple Freedom UI component, and then adding the component to the page. We'll be able to use a static URL for the IFRAME source or bind the source to a property on the page.

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