InforCRM (formerly Saleslogix) Job Service Common Fixes
There are three issues with the Job Service I have seen frequently.
Infor CRM (formerly Saleslogix) HTTP Error 401.2 -Unauthorized
When HTTP Error 401.2 -Unauthorized appears in your web browser
Solving the Infor CRM or Saleslogix Database Manager Crash
We had an issue with the Database Manager on our 8.3.6 Infor system where the Database Manager would start to open all of the tables but at the last table, it would hang and eventually crash the Administrator or the Architect. The tables would open correctly in SQL Management Studio so we felt certain the database was not corrupted.
Correcting the IsBranding Enabled error for InforCRM and Saleslogix
When you are opening an InforCRM application before the login screen loads you see the Error "IsBrandingEnabled"
Infor CRM (formerly Saleslogix) Groups Based on Dates
If you are building a group based on a date and using => for the date condition we are seeing issues on selecting the beginning date
InforCRM 8.3.6 (formerly Saleslogix) Default Groups Do Not Load
In the new Office Profile setting that is introduced in version 8.3.6 there is a groups tab. Under that tab is a setting “Specify the maximum number of groups users can display”. If this is set to zero it is supposed to display all groups but times out on the group load. Setting this to […]
Resolving Invalid Directory Errors In Infor CRM (formerly SalesLogix) Speedsearch
When configuring SpeedSearch you typically share the SpeedSearch Directory and all the subdirectories are now shared and available for users.
Using the Hosts File With InforCRM SpeedSearch
There will be times when the SpeedSearch Server is on an application server in the company domain and the web host is out in the DMZ
Infor CRM 8.3 Remote User’s Login Fails
after rebooting the connection failed with the message "Unable to connect to server".
Infor CRM 8.3.x Web Client Edit Options Are Missing
After adding a custom bundle to Infor CRM (formerly Saleslogix) in the Application Architect two users were missing the Edit Option on a Manage Mail Options Form that was not affected by the new custom bundle, and one other user still had the Edit Option on the form. So the first thing we checked is the user's roles
Setting the SData Configuration Path After Error 500 in Saleslogix Web 8.x
When you hit the test link it should test with the "The feed tested successfully" message. However, if it does not and does not change the Saleslogix Feed and instead returns Error 500 then you will need to modify the ENDPOINTURL in SQL Management Studio.
Xbar and Outlook Integration in Infor(formerly Saleslogix) 8.2
After installing Xbar 1.3, Outlook 2010 did not have the Record to History icons in the toolbar ribbon. In Outlook, go to File, Options, Add-Ins and you will see Infor CRM Outlook Connecter listed in the Disabled Add-Ins.
InforCRM V8.x Customer Portal File Attachment Upload Fails With Error 405
We had not seen this error in the InforCRM Customer Portal until recently, and the befuddling aspect was the SLXClient attachment upload worked perfectly. The Application Architect setup was checked and IIS was setup and running with the WebDll user running the CustomerPortal application and web pool.
Infor CRM 8.x Setting the Outlook Ribbon with Desktop Integration
If users are not seeing the SLX Desktop Integration in Outlook after installing SLX Desktop Integration there are two troubleshooting steps that will need to be performed
Access to InforCRM (formerly SalesLogix) 8.x Application Architect
In the unusual circumstance where you as the INFORCRM admin need to grant access to the Application Architect
InforCRM Incompatible with Google Chrome v51
Update - Chrome has released a new version Version 51.0.2704.84 m that corrects the pages will not load and hang on a spinning wheel issues.
Lead Conversions in the InforCRM (formerly Saleslogix) Web Client
The Lead conversion to a contact will fail if you are not filling in the entire address for the lead. There won't be any message telling the user that the address is insufficient just a failure
Reducing Event Viewer SData errors in Infor CRM (formerly SalesLogix)
If this is a constant issue in the Event viewer "ERROR Sage.SalesLogix.Web.SLXMembershipProvider - No error message available, result code: E_FAIL(0x80004005)." It may be due
Disable Outlook Sync for Contacts for InforCRM (formerly SalesLogix)
As an InforCRM Administrator, you may want to disable Outlook Sync for contacts.
InforCRM Mailmerge with Office 2013 Click-to-Run
Start by determining if this is a click-to-run Office 2013 install
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