Articles by Mark Duthoy

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InforCRM (formerly Saleslogix) Mobile – Clearing Out Earlier Customizations

by | Mar 30, 2015 | Infor CRM

If you started with an earlier version of SalesLogix Mobile, let's say version 7.5.4, and customized the mobile platform at level 1.2 you may find the mobile client no longer runs and the existing custom screens don't allow you to upgrade to version 3.0.4. You have two options here - have someone recreate the custom screens for version 3.0.4 or remove the customized screens and start over with a basic mobile v3.0.4.

InforCRM (formerly SalesLogix) Web Issues with McAfee VSE 8.8 Patch 4

by | Dec 5, 2014 | Infor CRM

We have see an issue with SalesLogix v8.0 and v8.1 web clients where randomly all users are bounced due to an IIS service Issue. After looking into the SalesLogix logs we found the "authentication token is invalid" error repeatedly. While this error usually is indicative of a bad logon attempt in this case it was a by product of the IIS service dropping. At this time McAfee does not have a hot fix so SalesLogix Web admins should run the...

SalesLogix 8.1 Job Service Scheduling Executions Error Resolution

by | Jun 20, 2014 | Infor CRM

Often times a web implementation will have an application server that is used to deploy the web portals to a web host server. When the Saleslogix web client and SData portals are deployed and then tested an Internal Server Error is encountered on the URL, similar to the following: Http://Webserver:3333/slxclient/slxdata.ashx/$app/scheduling/-/executions?

Resolving 500 Errors in SalesLogix Web 8.1

by | May 23, 2014 | Infor CRM

If you see an error like this "The following SData diagnosis occurred: Description=Operation failed. Message=Could not load type 'Sage.Entity.Interfaces.ICollection`1' from assembly 'Sage.Entity.Interfaces'. HTTP status: Internal Server Error (500)." in the web client when opening an entity the issue could be a corrupted group.

Diagnosing Sdata 500 Errors In Saleslogix Web 8.0

by | Mar 3, 2014 | Infor CRM

We had a user looking up an opportunity by description so they could attach an email to the Opportunity. This brought the SData feature of SalesLogix into play since it is used by the SLXDesktop integration. However the Opportunity Lookup returned SData 500 error Internal Server Error.

Saleslogix Web Client 8.0 on Firefox v10.x

by | Dec 27, 2013 | Infor CRM

With all the browser updates it's tough to keep SalesLogix web client running as it should with the mail merge functionality working and stable. Here's a step by step method to set up Firefox v10.x (you can download v10 at www.oldapps.com) with mail merge.

Correcting a Failed Build in SalesLogix Application Architect

by | Sep 20, 2012 | Infor CRM

On one of our test servers I received the following message when attempting to build the SalesLogix web platform on a v7.5.3 system with Hot Fixes 1 through 4. An application Exception has occurred. Failed to build Sage.Integration.Entity.Feeds.dll. (Sage.Platform.Orm.CodeGen). What finally fixed the issue was a complete uninstall and reinstall. Then a pack and rebuild […]

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