Description: The following information only applies if your Infor CRM system in NOT integrated with Infor Ming.le. After applying update 08, 09 or update 10 for 8.3 you will find that Infor has added a session state parameter to the SlxClient web.config file and have set the default value to 480. This parameter being added to the […]
Reserve your spot for this can’t miss webinar. This month Paul Greenberg, also known as the Godfather of CRM and author of “CRM at the Speed of Light”, is joining with bpm’online to discuss how to use CRM in a way that will align sales, marketing, and service. Developing alignment of these core areas of CRM […]
Chrome 70 (released mid-October 2018) can cause issues with Infor CRM (Saleslogix) web client.
You most likely do. Can you believe that in a couple weeks it will be Thanksgiving? Before you know it we’ll be ringing in the New Year. And while it may seem like it’s a ways off, now is the time to evaluate your CRM strategy to make sure that in 2019 you fully leverage […]
In the Infor CRM (Saleslogix) web client, the Lookup dialogs will default the search field to the first field in the lookup results layout. The operator will default to a default for the data type of the search field. However, this behavior can be changed with some Javascript on a lookup-by-lookup basis. Let’s say we […]
Here are two more drastic option to reinstall or repair Xbar, which clear out data that is not touched by other methods.
Important announcement for all InboxGuru users. InboxGuru sent out the following email this morning. Let us know if you have questions. Important Update: New IP Address to Whitelist Quick and Simple Happy Friday to all of you! We have a request for each of you before we begin the weekend. Please notify […]
The phone control in the Infor CRM (Saleslogix) Web Client format’s a phone number, when possible, and that’s really about all it does. What if you wanted to also make it so you could click the number to dial it. Other similar controls, such as the web address control, provides a button that you can […]
There are times that you might want to prompt a user in Infor CRM (Saleslogix) to make sure a click was intentional. I recently built an integration for a customer that allowed them to add or remove products from their WordPress/WooCommerce website by simply checking or unchecking a box in Infor CRM. I didn’t want […]
Expect to start noticing changes over the coming months. The Infor Xtreme Portal is getting a new name, and I think it’s about time. There is nothing “extreme” about it, so the name never made sense. It’s a support portal, where end users and Business Partners go to report issues, search the knowledge base, and […]
Troubleshooting why some activities could not be edited or deleted leads to a newly discovered data consistency issue with the USERNOTIFICATION table.
In the Infor CRM (Saleslogix) Web client, users can go to the Reports section to see the full list of reports that are available. However, some reports, you might not want to have available there. For example, at times, you might build reports that serve a certain purpose, that you run via code from somewhere […]
If SMB 2.0 caching used in Windows 10 is slowing down Infor CRM, it is possible to use the Windows Registry to effectively turn off this caching.
There is an interface in the Administrator application to allow the Admin to set various defaultvalues, including this one. The issue I bumped into is that it only allows you to set a boolean default to "True" or "False", while in ICRM, boolean values are stored as "T" or "F".
This month marks the 15 year anniversary of Saleslogix (now Infor CRM) related blogging from Customer FX!! In 2003, I started the first Saleslogix related blog (that I knew of at that time) on the domain SalesLogixBlog.com and migrated that blog to customerfx.com in 2008. Here’s a sample post from that blog in 2004 on […]
Bonus: You get to hangout with Scott Weber. Have you registered for Inforum? Taking place in Washington, D.C. September 24-27, Inforum is Infor’s annual customer event mixing product demos, educational sessions, networking, and entertainment. And if that wasn’t enough to entice you I’ll sweeten the deal with this tidbit – you can hangout with Scott […]
The best way to set up redirection to the Infor CRM web client is to actually place the redirection in the body of the default web page.
How a 360-degree view of your customer fosters innovation and success. In this informative 45-minute webinar, you’ll learn how John Henry Foster, a company that has been automating businesses since 1938, is using Infor solutions to empower employees with 360-degree visibility and control of the customer experience — from marketing through sales, service, and delivery. […]
If you are running some email sync, and it having issues completing, one possible solution is to purge the GLOBALCHANGETRACKING table of all its old delete records.
We recently ran into an issue with a client on 8.4 who was doing a back-end SQL data import into the Activity table. The were unable to see any of the Activities from the main Activity Manager page in the web client. The Activities could be seen under the Activity tabs under the Account, Contact, […]
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