A More Drastic Fix for some Sync Issues
Here are two more drastic option to reinstall or repair Xbar, which clear out data that is not touched by other methods.
Using InboxGuru? Whitelist This IP
Important announcement for all InboxGuru users. InboxGuru sent out the following email this morning. Let us know if you have questions. Important Update: New IP Address to Whitelist Quick and Simple Happy Friday to all of you! We have a request for each of you before we begin the weekend. Please notify […]
How to Add a Call Button to the Phone Control in Infor CRM Web
The phone control in the Infor CRM (Saleslogix) Web Client format’s a phone number, when possible, and that’s really about all it does. What if you wanted to also make it so you could click the number to dial it. Other similar controls, such as the web address control, provides a button that you can […]
Adding a Confirmation Prompt to a Checkbox Control in Infor CRM
There are times that you might want to prompt a user in Infor CRM (Saleslogix) to make sure a click was intentional. I recently built an integration for a customer that allowed them to add or remove products from their WordPress/WooCommerce website by simply checking or unchecking a box in Infor CRM. I didn’t want […]
Infor Xtreme Portal is Getting a New Name
Expect to start noticing changes over the coming months. The Infor Xtreme Portal is getting a new name, and I think it’s about time. There is nothing “extreme” about it, so the name never made sense. It’s a support portal, where end users and Business Partners go to report issues, search the knowledge base, and […]
Issue Deleting or Editing Activities in the Infor CRM web client
Troubleshooting why some activities could not be edited or deleted leads to a newly discovered data consistency issue with the USERNOTIFICATION table.
Excluding Reports from the Reports List in Infor CRM
In the Infor CRM (Saleslogix) Web client, users can go to the Reports section to see the full list of reports that are available. However, some reports, you might not want to have available there. For example, at times, you might build reports that serve a certain purpose, that you run via code from somewhere […]
How to Turn Off SMB 2.0 Caching if it is Slowing Down Infor CRM.
If SMB 2.0 caching used in Windows 10 is slowing down Infor CRM, it is possible to use the Windows Registry to effectively turn off this caching.
Minor issue with True/False Default values in Infor 8.4 SNC
There is an interface in the Administrator application to allow the Admin to set various defaultvalues, including this one. The issue I bumped into is that it only allows you to set a boolean default to "True" or "False", while in ICRM, boolean values are stored as "T" or "F".
Customer FX 15 Years of Saleslogix Related Blogging!
This month marks the 15 year anniversary of Saleslogix (now Infor CRM) related blogging from Customer FX!! In 2003, I started the first Saleslogix related blog (that I knew of at that time) on the domain SalesLogixBlog.com and migrated that blog to customerfx.com in 2008. Here’s a sample post from that blog in 2004 on […]
Get Informed at Inforum 2018
Bonus: You get to hangout with Scott Weber. Have you registered for Inforum? Taking place in Washington, D.C. September 24-27, Inforum is Infor’s annual customer event mixing product demos, educational sessions, networking, and entertainment. And if that wasn’t enough to entice you I’ll sweeten the deal with this tidbit – you can hangout with Scott […]
Redirect from the Default Web Page to the Infor CRM Web Client
The best way to set up redirection to the Infor CRM web client is to actually place the redirection in the body of the default web page.
Infor CRM – Register for this Customer Experience Case Study – August 22nd
How a 360-degree view of your customer fosters innovation and success. In this informative 45-minute webinar, you’ll learn how John Henry Foster, a company that has been automating businesses since 1938, is using Infor solutions to empower employees with 360-degree visibility and control of the customer experience — from marketing through sales, service, and delivery. […]
GLOBALCHANGETRACKING Table and Email Sync.
If you are running some email sync, and it having issues completing, one possible solution is to purge the GLOBALCHANGETRACKING table of all its old delete records.
Required Activity Attributes in the Infor CRM 8.4 Web Client
We recently ran into an issue with a client on 8.4 who was doing a back-end SQL data import into the Activity table. The were unable to see any of the Activities from the main Activity Manager page in the web client. The Activities could be seen under the Activity tabs under the Account, Contact, […]
Fixing Inconsistent “Unsaved Data” Message Appearance in the Infor CRM Web Client
The Infor CRM web client in at least versions 8.3.09 and 8.3.10 there is inconsistency in when, or if, the “Unsaved Data” dirty flag appears at the top of the web client to let users know that there are unsaved changes on the page. Sometimes this flag does not show until a post back occurs. […]
Modifying the Edit Name Dialog in the Infor CRM Web Client
How to edit the Infor CRM Web Client's name control edit dialog which is a tasty dojo widget.
Dealing with Columns in Infor CRM (SalesLogix) Query Builder
Adding Columns in Infor CRM Querry Builder can be confusing, as columns are listed based on the organization of the database, rather than what is displayed in the Client.
Fixing the Chrome Incompatibility with Infor CRM Web 8.3x
In an earlier post from last week I talked about how to fix pre-8.3 systems. In Infor’s never ending quest to make a never ending quest, they decided to change where this stuff exists in Infor CRM v8.3.0 and up. This Chrome bug only exists pre (I think 8.3.04) so this only affects early versions […]
Changing the default Sort of a Lookup Control in the Infor CRM Web Client
Normally, a lookup in the Infor CRM Web Client is determined based on the order of the columns as defined at design times. The search of the lookup defaults to the left most column in the layout and this is also the default sort of things that are returned. There is a way to change […]
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