InforCRM (formerly Saleslogix) Job Service Common Fixes
There are three issues with the Job Service I have seen frequently.
Fix for Infor CRM web client Online Help
After installing Infor CRM 8.4 I noticed that the online help stopped working and generated a browser error. Infor is aware of this and published an article with instructions to correct this. KB 1962133 “The name of the Infor server that hosts Infor CRM Online help has changed. This will cause a 404 error when […]
Infor CRM (formerly Saleslogix) HTTP Error 401.2 -Unauthorized
When HTTP Error 401.2 -Unauthorized appears in your web browser
Solving the Infor CRM or Saleslogix Database Manager Crash
We had an issue with the Database Manager on our 8.3.6 Infor system where the Database Manager would start to open all of the tables but at the last table, it would hang and eventually crash the Administrator or the Architect. The tables would open correctly in SQL Management Studio so we felt certain the database was not corrupted.
Correcting the IsBranding Enabled error for InforCRM and Saleslogix
When you are opening an InforCRM application before the login screen loads you see the Error "IsBrandingEnabled"
InforCRM (formerly Saleslogix) Groups Based on Dates
If you are building a group based on a date and using => for the date condition we are seeing issues on selecting the beginning date
InforCRM 8.3.6 (formerly Saleslogix) Default Groups Do Not Load
In the new Office Profile setting that is introduced in version 8.3.6 there is a groups tab. Under that tab is a setting “Specify the maximum number of groups users can display”. If this is set to zero it is supposed to display all groups but times out on the group load. Setting this to […]
Resolving Invalid Directory Errors In Infor CRM (formerly SalesLogix) Speedsearch
When configuring SpeedSearch you typically share the SpeedSearch Directory and all the subdirectories are now shared and available for users.
Using the Hosts File With InforCRM SpeedSearch
There will be times when the SpeedSearch Server is on an application server in the company domain and the web host is out in the DMZ
Infor CRM 8.3 Remote User’s Login Fails
after rebooting the connection failed with the message "Unable to connect to server".
Infor CRM 8.3.05 is now available for download
The Infor CRM 8.3.05 updates can now be downloaded from the Xtreme portal. Web Model Update 05 for Infor CRM version 8.3 includes the following new feature: Web Client ~ A new tool to simplify the Infor Ming.le provisioning process. For more information, see the Integrating Infor CRM with Infor Ming.le Infor Ming.le – Cloud […]
InforCRM 8.3.x Web Client Edit Options Are Missing
After adding a custom bundle to Infor CRM (formerly Saleslogix) in the Application Architect two users were missing the Edit Option on a Manage Mail Options Form that was not affected by the new custom bundle, and one other user still had the Edit Option on the form. So the first thing we checked is the user's roles
Remove Items from Write Menu in Infor CRM Web 8.x
In order to delete unused templates from the Write menu, it is necessary to delete these items in the Windows registry.
Setting the SData Configuration Path After Error 500 in Saleslogix Web 8.x
When you hit the test link it should test with the "The feed tested successfully" message. However, if it does not and does not change the Saleslogix Feed and instead returns Error 500 then you will need to modify the ENDPOINTURL in SQL Management Studio.
SalesLogix Job and/or Web Services Fail to Start
Domain Group Policy can overwrite the ability of some Infor CRM components to log on as a service.
Xbar and Outlook Integration in Infor(formerly Saleslogix) 8.2
After installing Xbar 1.3, Outlook 2010 did not have the Record to History icons in the toolbar ribbon. In Outlook, go to File, Options, Add-Ins and you will see Infor CRM Outlook Connecter listed in the Disabled Add-Ins.
Infor CRM 8.2 Web Client Fails to Delete Attachment
When attempting to delete and attachment using the Infor CRM 8.2 Web Client, you may get an error that the "requested value 'Modified' was not found." This occurs when values for RemoteAttachments.Status in the underlying database are not correct.
InforCRM V8.x Customer Portal File Attachment Upload Fails With Error 405
We had not seen this error in the InforCRM Customer Portal until recently, and the befuddling aspect was the SLXClient attachment upload worked perfectly. The Application Architect setup was checked and IIS was setup and running with the WebDll user running the CustomerPortal application and web pool.
Infor CRM 8.1 Web Client Not Compatible with Chrome Touch Screen Drivers
We were recently contacted by a client who had a user unable to log in to the Infor CRM web client. The user was logging in with Chrome on a Microsoft Surface tablet device. As it turns out, the Infor CRM 8.1 web client is not compatible with Chrome’s touch screen drivers.
Infor CRM 8.x Setting the Outlook Ribbon with Desktop Integration
If users are not seeing the SLX Desktop Integration in Outlook after installing SLX Desktop Integration there are two troubleshooting steps that will need to be performed
Popular Downloads
Infor CRM (Saleslogix) 8.3 Compatibility Matrix
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SalesLogix SData Endpoint Whitepaper
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