How to Disable Unused Jobs in Infor CRM (Saleslogix)

Infor CRM (formerly Saleslogix) has a number of scheduled jobs it performs using the job server.  In recent versions of Infor CRM, many of these jobs deal with BOE (Back Office Extension) and/or integration with Infor’s ION product.  Some of these jobs run quite frequently, so if your CRM implementation does not make use of them, it can be a good idea to disable them.

The scheduled jobs are listed in the Scheduling.config file (default folder location: C:\ProgramData\Sage\Scheduling\Tenants\SlxJobService).  Open the file for editing, and locate the <jobs> section.  You will see that each job listed begins with “<job type=” and ends with “</job>”.   You can comment out a section of the file by putting <!– at the beginning of the section and –> at the end of the section.  Everything between those will be ignored.

In this specific case, find the first job that mentions ION or BOE, insert a blank line above it, and type

<!–

on the blank line.  Then scroll down and find the last job that mentions ION or BOE (it will be near the end, but not the very last job).  Insert a blank line below that one, and type

–>

on that blank line. Then save the file.  Now restart the Saleslogix Cache Service and Job Service.  Please note these changes will be overwritten if the client sight is redeployed.

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