Join us for the next webinar in our Creatio series where we will provide a live demonstration, plus Q&A, of some of the amazing features and capabilities of the Service Creatio solution. Service Creatio surpasses any other CRM or stand-alone customer service package that we have come across. Join us Wednesday, August 25th at 2pm CDT as we cover:
- Customer 360° Profile – Use Service Creatio to keep record of all of your customer related data.
- Omnichannel Service – Communicate with customers via phone, chats, emails and portal messages.
- Case Management – Manage the entire case lifecycle and collaborate with your customers using the self-service portal.
- Artificial Intelligence – Obtain the most up-to-date customer data, use case routing and classification plus scoring tools.
- Knowledge Base – Collect knowledge about known errors and train your service agents and self-serve customers.
- ITSM – Expand the capabilities of your service using best practices and process driven requests.
- Contact Center – Respond to requests, manage request queues and perform bulk communication for the best customer experience.
- Chat bots – Automate communication with customers in different languages 24/7. Create and apply chat-bots to provide answers and preserve history.
- Productivity Management – Boost your service productivity management, schedule meetings and calls, all within a single unified platform.