How a 360-degree view of your customer fosters innovation and success.
In this informative 45-minute webinar, you’ll learn how John Henry Foster, a company that has been automating businesses since 1938, is using Infor solutions to empower employees with 360-degree visibility and control of the customer experience — from marketing through sales, service, and delivery. John Henry Foster will also share how they’ve leveraged this customer intimacy to develop more innovative products and deliver an enhanced customer experience.
You’ll also learn:
- How Infor CRM customization capabilities and integration to Infor Distribution SX.e have helped the company overcome numerous limitations they faced with previous CRM systems.
- How Marketo Marketing Automation integration with Infor CRM enables a unified view of customer interactions with marketing automation efforts and the website.
- How plans in process for the Infor Rhythm ecommerce platform will provide additional enhancements to the company’s goal of a fully integrated ecosystem.
This is an illuminating case study that demonstrates how the customer visibility provided by integrated systems can help companies like yours innovate and achieve significant and lasting success.