Back in January Oracle announced a new model for it CRM SaaS offering giving customers an option to have a dedicated server rather than sharing a physical server with many other customers as Salesforce.com requires.
Some benefits SalesLogix Today shares with the Oracle offering (from the Business Insider article):
When a single-tenant server crashes, only one customer feels it. When multi-tenant clouds go down, like we saw in the hour-long Salesforce.com crash earlier this month, everyone may be affected. “The bad thing with multitenancy is when it goes down, you guys write about it on the front page,” [Oracle CRM Chief Anthony] Lye says. “I don’t want to be on the front page for anything bad.”
- A single-tenant model may help Oracle compete in Europe. “We have some multitenant customers. But we have others that say, ‘I like CRM On Demand, but I want my own server,'” says Oracle president Charles Phillips. “There are much stronger [data] privacy laws in Europe than the rest of the world, and that’s why we’ve gained a lot of share against Salesforce.com in that region, because it can’t accommodate that [multitenant] model.”
You can read the whole article here…