back to top

Issue with saving Date Criteria in the InforCRM Query Builder version 8.4.0.4

When creating a group in the Infor 8404 web client, I noticed an issue when using a date field in the query conditions.   Regardless of the date value selected, saving the condition results in the date value of 12/30/1899 being saved and used as the group condition.   This is obviously an issue depending on how you are using the condition in your group.

To demonstrate the issue, I’ve created a new group to display my test Accounts created before December 31, 2020.

Query Builder conditions

After including my date criterion it appears as though the date I selected is going to be saved:

However, the new group is not returning any data.  When I go back to edit the group, I see it is saving the incorrect date:

I’m not getting any records because I don’t have any Account records from 1899.

Fortunately, there is a workaround.  You can use the “Use value as literal” checkbox, and enter the desired date value in a YYYYMMDD format.  You do lose the date picker, but it will persist the value you enter:

Will save literal data

 

Entering the data in YYYYMMMDD Format and checking the Use Value as Literal checkbox will save the date entered.

Now I can see my test records.

Finally, a working group.

I should also point out that this doesn’t appear to be a problem in the LAN client; however any groups created in the LAN client will have the same issue when viewed in the WEB client.

This has been reported as an issue to Infor, so we should be able to expect a fix to this issue in the future.  In the meantime, use the Use Value as Literal setting to persist date-based criteria in the query builder.

Thanks for Reading!

Contact Customer FX for your CRM project
We let our expertise speak for itself - let us know how our all-star team can help on your CRM project
About the Author
Jason Buss
Jason Buss
Jason is a senior application developer with Customer FX.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

Exploring AI Options for Infor CRM v10

I've started taking a closer look at the AI capabilities built into Infor CRM v10. Over the next several posts, I'll share what I learn. From the built-in features and supported AI providers to implementation considerations, costs, and practical use cases.

Infor CRM SLX 10.0: Delegate Ownership Changes for “Everyone” Records

Learn how the new EveryoneOwnerAssignment secured action in Infor CRM SLX 10.0 allows designated users to change ownership of Everyone-owned records without requiring Administrator access.

Related Articles

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

Exploring AI Options for Infor CRM v10

I've started taking a closer look at the AI capabilities built into Infor CRM v10. Over the next several posts, I'll share what I learn. From the built-in features and supported AI providers to implementation considerations, costs, and practical use cases.

Related Videos