Alerts and automation have been extended to 1,000s of web apps.
The newest version of KnowledgeSync, an alerts and workflow solution that’s a perfect compliment to CRM, is now available. KnowledgeSync v10 comes with a number of improvements meant to ensure vital information your organization needs never falls through the cracks, resulting in increased efficiency and happier customers. Here are some of the features you’ll find:
- Alerts and automation extended to the thousands of web apps customers use everyday thanks to REST API triggers and actions.
- SQL Server database
- SQL Server Reporting Services
- Twilio integration for SMS text messaging
- Access to expanded triggered event details (tracked records, the event’s deliverables, and the email alert text, if configured).
You can find the release notes and product download here.
Want to discuss KnowledgeSync with an expert? Feel free to contact us.