
Coming your way soon.
If you own KnowledgeSync, and are current on M&S, version 9 will be available at no charge within the next month. The focus of this version, Alert Acknowledgements, attempts to offer a solution to the common challenge we all face when using non-verbal communication – determining whether or not our message was received and understood. The new version will offer six acknowledgement types:
- Acknowledge. (the recipient has received and acknowledged the alert)
- Acknowledge Plus Response. (the recipient acknowledges the alert and details what action will be taken)
- Acknowledge Yes/No. (the recipient acknowledges the alert and answers ‘yes’ or ‘no’ to a question within the alert)
- Acknowledge Yes/No Plus Response. (the recipient acknowledges the alert, answers ‘yes’ or ‘no’ to a question within it, and adds their own comments)
- Acknowledge Yes/No/Cancel. (the recipient acknowledges the alert and answers ‘yes’, ‘no’ or ‘cancel’ to a question within the alert)
- Acknowledge Yes/No/Cancel Plus Response. (the recipient acknowledges the alert, answers ‘yes’, ‘no’ or ‘cancel’ to a question within it, and adds their own comments)
Unfamiliar with KnowledgeSync? Learn more about this product here.
-Brianna
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