KnowledgeSync Version 9: Alert Acknowledgements

Coming your way soon.

If you own KnowledgeSync, and are current on M&S, version 9 will be available at no charge within the next month.  The focus of this version, Alert Acknowledgements, attempts to offer a solution to the common challenge we all face when using non-verbal communication – determining whether or not our message was received and understood.  The new version will offer six acknowledgement types:

• Acknowledge. (the recipient has received and acknowledged the alert)
• Acknowledge Plus Response. (the recipient acknowledges the alert and details what action will be taken)
• Acknowledge Yes/No. (the recipient acknowledges the alert and answers ‘yes’ or ‘no’ to a question within the alert)
• Acknowledge Yes/No Plus Response. (the recipient acknowledges the alert, answers ‘yes’ or ‘no’ to a question within it, and adds their own comments)
• Acknowledge Yes/No/Cancel. (the recipient acknowledges the alert and answers ‘yes’, ‘no’ or ‘cancel’ to a question within the alert)
• Acknowledge Yes/No/Cancel Plus Response. (the recipient acknowledges the alert, answers ‘yes’, ‘no’ or ‘cancel’ to a question within it, and adds their own comments)

Unfamiliar with KnowledgeSync?  Learn more about this product here.

-Brianna