SaaS software-as-a-service interest on the decline

Here is an excerpt from a surprising article I came across on cnet news today.  This looks like yet another wrinkle in the Salesforce.com armor.


SaaS purchases are becoming more scrutinized. In fact, some enterprises have determined that SaaS wasn’t the way to go, according to a Forrester report:


ABOUT THE AUTHOR

Scott Weber

Scott Weber is CRM Practice Manager and Senior Consultant for Customer FX Corporation.

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