by Brianna Tinjum | Mar 29, 2019 | Customer Experience
As you’ve probably noticed, more and more software is being offered as SaaS, which means more and more data is being stored in the cloud. The ease of being able to access the information you need from literally anywhere with an internet connection is tempered with concerns about security. Data security is a top […]
by Brianna Tinjum | Feb 22, 2019 | Infor CRM
Changes go into effect February 25, 2019. Next week the new severity levels for Infor Support will go into effect. Here is a roll up of the new definitions: Read the announcement in it’s entirety: Infor Security Level_Update_eng2
by Dan Ramsey | Jan 21, 2019 | Infor CRM
Infor automatically backs up hosted CRM instances, but these backups are done mainly with an eye toward disaster recovery.
by Brianna Tinjum | Jan 18, 2019 | Infor CRM
Big changes ahead when Infor CRM v8.4.01 Cloud is released. Infor has announced a big change to RDP access for customers and Business Partners coming with version 8.4.01 Cloud – namely that the access will be removed. Should a customer or Business Partner require RDP access they will now need to make a request and […]
by Brianna Tinjum | Oct 12, 2018 | Infor CRM
Important announcement for all InboxGuru users. InboxGuru sent out the following email this morning. Let us know if you have questions. Important Update: New IP Address to Whitelist Quick and Simple Happy Friday to all of you! We have a request for each of you before we begin the weekend. Please notify […]
by Brianna Tinjum | Dec 27, 2017 | Infor CRM
Long story short, you can no longer accrue free staging days. We just received an email from Infor Communities that effective December 31st, 2017 that Infor CRM Cloud customers can no longer accrue free staging days: “Policy Change for Staging Days As of Dec 31, 2017, there will no longer be “free” Staging Days per […]
by Brianna Tinjum | Dec 8, 2017 | Infor CRM
InboxGuru may be just what you’re looking for. InboxGuru is the only 100% native Marketing Automation solution built exclusively for Infor CRM. Since its initial launch the team at InboxGuru has been hard at work transforming it into a “Best of Breed” marketing solution with the features you need nested right within Infor CRM, […]
by Dale Richter | Jul 24, 2017 | Infor CRM
If the install file is not in the correct path, the button to install Xbar will not work.
by Dan Ramsey | Jul 7, 2017 | Infor CRM
When you replace the production database on an Infor CRM (Saleslogix) Cloud instance, you must take steps to make sure the restored database can be backed up by Infor’s automated backup process.
by Dan Ramsey | Jun 19, 2017 | Infor CRM
When creating a cloud staging instance, it is possible to replace the Infor-provided database with a copy that has been upgraded elsewhere.
by Mark Duthoy | Jun 7, 2017 | Infor CRM
In the new Office Profile setting that is introduced in version 8.3.6 there is a groups tab. Under that tab is a setting “Specify the maximum number of groups users can display”. If this is set to zero it is supposed to display all groups but times out on the group load. Setting this to […]
by Scott Weber | May 19, 2017 | Infor CRM
A new version of Xbar – v1.3.7 – can now be downloaded from the Infor Xtreme portal. With this latest version, field level security rules are now enforced.
by Mark Duthoy | Apr 17, 2017 | Infor CRM
When configuring SpeedSearch you typically share the SpeedSearch Directory and all the subdirectories are now shared and available for users.
by Mark Duthoy | Mar 24, 2017 | Infor CRM
There will be times when the SpeedSearch Server is on an application server in the company domain and the web host is out in the DMZ
by Brianna Tinjum | Mar 9, 2017 | Infor CRM
Wednesday, March 15th at 10am CDT. The last in a series of 3, this Infor Product Speed Session will focus on Infor CRM. Topics covered during this webinar* will include: More effectively manage your contacts, accounts, leads, campaigns and opportunities Extend robust CRM functionality to mobile applications Experience the seamless integration between Outlook and CRM […]
by Scott Weber | Mar 9, 2017 | Infor CRM
Right on schedule, Infor has released the next update for Infor CRM 8.3. In addition to squashing various bugs, several new features have been added as well as additional performance improvements. You can download the updates now from the Xtreme portal. Update 06 for Infor CRM version 8.3 includes the following new features: Web Client […]
by Brianna Tinjum | Mar 3, 2017 | Infor CRM
A feature all marketers should utilize. InboxGuru recently announced the addition of A/B testing (also called split testing) to their marketing automation application, something I consider a big win for both the product and for anyone who is trying to get the most out of their email marketing campaigns. It can be hard to imagine, but […]
by Brianna Tinjum | Feb 27, 2017 | Infor CRM
Wednesday, March 8th at 10am CST. The second in a series of three Product Speed Sessions, the Infor Marketing Solutions session will provide you with an overview of product features, a demo of the product, examples of how other customers are putting it to use, as well as a Q&A session. Interested? -Brianna
by Brianna Tinjum | Feb 6, 2017 | Infor CRM
New tools and enhancements are ready for you to use. If you are using TaskCentre, a Business Process Management suite that integrates with Infor CRM, you’re going to want to check out the update that was just released. In TaskeCentre v4.7 you will find the following new tools and enhancements: Call TaskTool This new tool […]
by Brianna Tinjum | Jan 18, 2017 | Infor CRM
Next Wednesday, January 25th at 2pm CST. Did you get last week’s email* about the new Marketing Automation product that has moved onto the scene? New Product Alert: InboxGuru Marketing Automation Built Within Infor CRM Web Build beautiful emails, create drip marketing campaigns, and access web activity at an affordable price. All within Infor CRM […]
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