Errors | Customer FX

Opportunity Errors in Infor CRM v8.3.06

by Dale Richter | Aug 19, 2020 | Infor CRM

Have you ever had an Opportunity that you were unable to update due to Errors when trying to Save the record?

Infor CRM Web Client Throws Specific Error When Open in Multiple Tabs

by Dan Ramsey | Mar 31, 2020 | Infor CRM

There is a specific Saleslogix Web Client error that is caused by having Infor CRM open in multiple tabs on the same browser.

Error Logs in Infor CRM (formerly Saleslogix)

by Dan Ramsey | Jan 31, 2020 | Infor CRM

You can view the errors logged by Infor CRM by looking at the Application log in the Windows Event Viewer.

How to Resolve Error 400 admin_policy_enforced When Connecting Creatio (bpm’online) to Your Google G Suite Email or Calendar

by Ryan Farley | Nov 7, 2019 | Creatio

If your organization uses G Suite and Creatio and you’ve just started getting an “Error 400: admin_policy_enforced” error when attempting to connect, or reconnect, your Gmail or Calendar to Creatio, this is due to a Google policy change that went into effect on November 4th, 2019. The error you see when you connect/reconnect your account […]

Incompatibility between old SalesLogix and new Chrome

by Dan Ramsey | Jun 7, 2018 | Infor CRM

The most recent version of Chrome (67) is incompatible with some older versions of the SalesLogix web client.

Infor CRM 8.3.x Web Client Edit Options Are Missing

by Mark Duthoy | Dec 8, 2016 | Infor CRM

After adding a custom bundle to Infor CRM (formerly Saleslogix) in the Application Architect two users were missing the Edit Option on a Manage Mail Options Form that was not affected by the new custom bundle, and one other user still had the Edit Option on the form. So the first thing we checked is the user's roles

Infor CRM 8.1 Web Client Not Compatible with Chrome Touch Screen Drivers

by Dan Ramsey | Sep 9, 2016 | Infor CRM

We were recently contacted by a client who had a user unable to log in to the Infor CRM web client. The user was logging in with Chrome on a Microsoft Surface tablet device. As it turns out, the Infor CRM 8.1 web client is not compatible with Chrome’s touch screen drivers.

Infor CRM 8.x Setting the Outlook Ribbon with Desktop Integration

by Mark Duthoy | Aug 23, 2016 | Infor CRM

If users are not seeing the SLX Desktop Integration in Outlook after installing SLX Desktop Integration there are two troubleshooting steps that will need to be performed

HTTP Request error with Crystal Reports in Infor CRM

by Jason Buss | Aug 5, 2016 | Infor CRM

An unusual error cropped up with a single Crystal Report in InforCRM. Other reports were running fine, and I was having quite a bit of trouble figuring out what the issue was.

Resolving 500 Errors in SalesLogix Web 8.1

by Mark Duthoy | May 23, 2014 | Infor CRM

If you see an error like this "The following SData diagnosis occurred: Description=Operation failed. Message=Could not load type 'Sage.Entity.Interfaces.ICollection`1' from assembly 'Sage.Entity.Interfaces'. HTTP status: Internal Server Error (500)." in the web client when opening an entity the issue could be a corrupted group.

Saleslogix Web Client Controls are Missing

by Mark Duthoy | Mar 24, 2014 | Infor CRM

Every so often we hear that a user can no longer add products to an opportunity whether it is a new opportunity or an existing opportunity. The add product plus sign is missing for no apparent reason.

Diagnosing Sdata 500 Errors In Saleslogix Web 8.0

by Mark Duthoy | Mar 3, 2014 | Infor CRM

We had a user looking up an opportunity by description so they could attach an email to the Opportunity. This brought the SData feature of SalesLogix into play since it is used by the SLXDesktop integration. However the Opportunity Lookup returned SData 500 error Internal Server Error.

SalesLogix Exception trying to delete an Entity item from a collection: Collection was modified; enumeration operation may not execute.

by Kris Halsrud | Sep 14, 2010 | Infor CRM

If you are working in the SalesLogix entity model and try to loop through a collection and delete certain records, you will not be able to. This is because while you are looping through the collection you can not start removing items from the collection you are in. Instead what you can do is […]

SalesLogix web Lead Conversion error – An exception occured executing the dynamic method Lead.SaveLeadHistory.: Transaction not successfully started.

by Kris Halsrud | Jul 27, 2010 | Infor CRM

An exception occurred executing the dynamic method Lead.SaveLeadHistory.: Transaction not successfully started. Error occurring in the SalesLogix web client and the reason for it.

Adding an external assembly to the SalesLogix entity model error: This assembly is built by a runtime newer than the currently loaded runtime and cannot be loaded

by Kris Halsrud | Jul 16, 2010 | Infor CRM

If you have ever tried adding a reference to an external assembly in the SalesLogix entity model through the Application Architect and have received the error: Could not load file or assembly ‘file:///SomepathSomeAssembly.dll’ or one of its dependencies. This assembly is built by a runtime newer than the currently loaded runtime and cannot be loaded. […]

Error trying to add a new group in the SalesLogix web client – XMLSchema Node not Found: “SomeTable”.

by Kris Halsrud | Jul 2, 2010 | Infor CRM

Ever run into an error similar to this? When trying to build a new group on a new custom entity in the web client you receive an error similar to “Unable to resolve “SomeTable” in XML Schema…”. Here is how to fix it:

When restoring a SalesLogix database VFS from a file system VFS receive Error ‘String or binary data would be truncated’

by Kris Halsrud | May 7, 2010 | Infor CRM

I recently ran into an issue where a client was trying to restore a file system copy of the VFS into the database VFS after completing a development project. This file system VFS had been shared by several developers using a Git repository. When restoring to the database VFS, the restore process would reach near […]

SalesLogix 7.5.2 Web – Invalid Index X for this OleDBParameterCollection Error

by Kris Halsrud | Jan 6, 2010 | Infor CRM

"Invalid Index X for this OleDBParameterCollection" I recently ran into this error on an upgraded SalesLogix 7.5.2 web client when attempting to save changes to an entity using the standard entity.Save() method

Error deploying a SalesLogix 7.5.2 web client portal

by Kris Halsrud | Dec 21, 2009 | Infor CRM

Recently I upgraded a SalesLogix web environment from 7.5.1 to 7.5.2. Once I had done so when I tried to deploy I received the following error: ERROR - The following project item, 'PortalSlxClientChildPagesAccessAccess.page.xml' failed validation.

Sage SalesLogix web Build error: The name ‘XXX’ does not exist in the current context

by Kris Halsrud | Dec 17, 2009 | Infor CRM

I have found what appears to be a bug in 7.5.2 and the handling of external assemblies referenced for use in SalesLogix code, like business rules, events, custom properties, etc. I had a system that had multiple external assemblies handling some global business rules that were shared across multiple entities in the SalesLogix web portal. […]

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